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- Tasks: Deliver exceptional client experiences and achieve sales targets in a luxury fashion environment.
- Company: Prestigious luxury fashion house with a flagship boutique in Central London.
- Benefits: Competitive salary, opportunity to work with high-end clients, and career growth.
- Why this job: Be a brand ambassador and shape the luxury shopping experience for clients.
- Qualifications: 5+ years in luxury retail, strong client portfolio, and exceptional communication skills.
- Other info: Join a dynamic team and represent a renowned luxury brand.
The predicted salary is between 40000 - 50000 £ per year.
A prestigious luxury fashion house is seeking an experienced and highly client-focused Senior Client Advisor to join its flagship London boutique. This is an exceptional opportunity for a strong seller with an established client book and a proven background in luxury Ladies’ Ready-to-Wear.
Key Requirements:
- 5+ years’ experience in luxury fashion retail, with a strong focus on Ladieswear RTW
- Established client portfolio with the ability to drive repeat business and VIP relationships
- Proven track record of achieving and exceeding sales targets in a high-end environment
- Exceptional clientelling skills and long-term relationship-building mindset
- Polished presentation, confident communication, and a true luxury service approach
- Strong knowledge of the London luxury retail landscape is essential
- Stable career path preferred; frequent moves may be a disqualifying factor
About the Role:
As a Senior Brand Ambassador, you will represent the heritage and values of this luxury maison while delivering an elevated client experience. Key responsibilities include:
- Achieving personal sales targets and contributing to boutique performance
- Managing and developing a loyal client book through proactive clientelling
- Delivering a personalised, story-driven and high-touch customer journey
- Styling clients across the full Ladieswear Ready-to-Wear collections
- Supporting VIP appointments, private shopping, and exclusive events
- Ensuring impeccable boutique standards and brand presentation
- Providing strong after-sales service and consistent follow-up
To apply, please send your CV to Larissa@360TalentLondon.com. This is an urgent vacancy – if this position is of interest, please apply now with your updated CV for an immediate interview. Due to a high response, we can only contact shortlisted candidates that fit the criteria above.
360 Talent are a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all of our latest opportunities and industry updates on our website and find us on LinkedIn, Facebook, Instagram & Ticktock!
Senior Customer Service Associate in London employer: 360 Talent
Contact Detail:
360 Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Service Associate in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury fashion world and let them know you're on the hunt for a Senior Client Advisor role. Personal recommendations can make all the difference, so don’t be shy about asking for introductions.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for luxury ladieswear shine through. Share stories about your client relationships and how you've gone above and beyond to create memorable experiences.
✨Tip Number 3
Do your homework! Research the brand’s heritage and values before your interview. Being able to discuss how you align with their mission will show that you’re not just another candidate, but someone who truly understands and appreciates the luxury market.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it shows you’re proactive and serious about landing that dream job in luxury retail.
We think you need these skills to ace Senior Customer Service Associate in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience in luxury fashion retail, especially in Ladieswear RTW. We want to see your established client portfolio and any impressive sales achievements front and centre!
Showcase Your Clientelling Skills: In your application, emphasise your exceptional clientelling skills and how you've built long-term relationships with clients. We love seeing examples of how you've driven repeat business and VIP relationships.
Polished Presentation Matters: Since this is a luxury brand, ensure your application reflects a polished presentation. Use clear, confident language and maintain a professional tone throughout your CV and cover letter.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. Make sure to include all relevant details and don’t forget to double-check for any typos before hitting send!
How to prepare for a job interview at 360 Talent
✨Know Your Luxury Fashion Inside Out
Make sure you’re well-versed in the latest trends and key players in the luxury ladieswear market. Research the brand’s heritage, values, and current collections to show your genuine interest and knowledge during the interview.
✨Showcase Your Clientelling Skills
Prepare to discuss your experience in building and maintaining client relationships. Bring examples of how you've successfully managed a client book and driven repeat business, as this is crucial for the role.
✨Demonstrate Your Sales Achievements
Be ready to share specific metrics or examples of how you’ve exceeded sales targets in previous roles. This will help illustrate your capability as a strong seller and your understanding of high-end retail dynamics.
✨Polished Presentation Matters
Dress impeccably and present yourself confidently. Your appearance should reflect the luxury brand's standards, so make sure you embody the polished image they expect from a Senior Client Advisor.
