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- Tasks: Deliver exceptional client experiences and achieve sales targets in a luxury fashion environment.
- Company: Prestigious luxury fashion house with a flagship boutique in Central London.
- Benefits: Competitive salary, opportunity to work with high-end clients, and a dynamic retail environment.
- Why this job: Join a renowned brand and elevate your career in luxury retail while building lasting client relationships.
- Qualifications: 5+ years in luxury fashion retail with a strong focus on Ladieswear and proven sales success.
- Other info: Immediate interviews available for suitable candidates; apply now!
The predicted salary is between 36000 - 60000 £ per year.
A prestigious luxury fashion house is seeking an experienced and highly client-focused Senior Client Advisor to join its flagship London boutique. This is an exceptional opportunity for a strong seller with an established client book and a proven background in luxury Ladies’ Ready-to-Wear.
Key Requirements:
- 5+ years’ experience in luxury fashion retail, with a strong focus on Ladieswear RTW
- Established client portfolio with the ability to drive repeat business and VIP relationships
- Proven track record of achieving and exceeding sales targets in a high-end environment
- Exceptional clientelling skills and long-term relationship-building mindset
- Polished presentation, confident communication, and a true luxury service approach
- Strong knowledge of the London luxury retail landscape is essential
- Stable career path preferred; frequent moves may be a disqualifying factor
About the Role:
As a Senior Brand Ambassador, you will represent the heritage and values of this luxury maison while delivering an elevated client experience. Key responsibilities include:
- Achieving personal sales targets and contributing to boutique performance
- Managing and developing a loyal client book through proactive clientelling
- Delivering a personalised, story-driven and high-touch customer journey
- Styling clients across the full Ladieswear Ready-to-Wear collections
- Supporting VIP appointments, private shopping, and exclusive events
- Ensuring impeccable boutique standards and brand presentation
- Providing strong after-sales service and consistent follow-up
To apply, please send your CV to Larissa@360TalentLondon.com. This is an urgent vacancy – if this position is of interest, please apply now with your updated CV for an immediate interview. Due to a high response, we can only contact shortlisted candidates that fit the criteria above.
Senior Customer Service Associate in City of London employer: 360 Talent
Contact Detail:
360 Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Service Associate in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury fashion world and let them know you're on the hunt for a Senior Client Advisor role. Personal recommendations can make all the difference, so don’t be shy about asking for introductions.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, highlight your established client portfolio and how you've driven repeat business. Share specific examples of how you've exceeded sales targets in previous roles to really impress them.
✨Tip Number 3
Be proactive! If you see a luxury brand you love, don’t wait for them to post a job. Reach out directly through their website or social media. Express your passion for their brand and how you can contribute to their success as a Senior Client Advisor.
✨Tip Number 4
Prepare for those interviews! Research the brand’s heritage and values, and think about how you can embody that in your responses. Practice your polished presentation and confident communication skills, so you can showcase your true luxury service approach.
We think you need these skills to ace Senior Customer Service Associate in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects your experience in luxury fashion retail, especially in Ladieswear RTW. Highlight your established client portfolio and any impressive sales achievements to catch our eye!
Showcase Your Clientelling Skills: We want to see how you build and maintain relationships with clients. Include examples of how you've driven repeat business and created VIP experiences in your previous roles.
Polished Presentation Matters: Since this is a luxury brand, your application should reflect that. Use a clean, professional format for your CV and cover letter, and make sure your communication is confident and polished.
Apply Through Our Website: For the best chance of being noticed, apply directly through our website. It helps us keep track of applications and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at 360 Talent
✨Know Your Luxury Fashion Inside Out
Make sure you’re well-versed in the latest trends and key players in the luxury ladieswear market. Research the brand’s heritage, values, and current collections to show your genuine interest and knowledge during the interview.
✨Showcase Your Clientelling Skills
Prepare to discuss your experience in building and maintaining client relationships. Bring examples of how you've successfully managed a client book and driven repeat business, as this is crucial for the role.
✨Demonstrate Your Sales Achievements
Be ready to share specific metrics or examples of how you’ve exceeded sales targets in previous roles. This will help illustrate your strong selling abilities and your fit for a high-end retail environment.
✨Polished Presentation Matters
Dress impeccably and present yourself confidently. Remember, you’re applying for a luxury brand, so your appearance and communication style should reflect that high standard. Practice your pitch to ensure you come across as polished and professional.
