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- Tasks: Lead a luxury jewellery boutique, ensuring an exceptional client experience and inspiring your sales team.
- Company: Reputable fine jewellery house in Hatton Garden, specialising in bespoke designs.
- Benefits: Competitive salary up to £50,000 plus performance-related bonuses.
- Why this job: Join a growing brand and make a real impact in the luxury retail sector.
- Qualifications: Experience in luxury retail management and strong knowledge of diamonds required.
- Other info: Opportunity for long-term progression in a supportive and accountable culture.
The predicted salary is between 36000 - 60000 £ per year.
Full-time position offering a competitive basic salary up to £50,000 plus performance-related bonus.
Leadership role within an established and growing fine jewellery business with exposure to high-value bespoke, bridal, and diamond-led client journeys.
Close collaboration with senior leadership and long-term progression potential.
ABOUT
Established fine jewellery house with a strong reputation in Hatton Garden, specialising in natural and lab-grown diamonds, bespoke design, and craftsmanship.
Boutique-led environment focused on discretion, trust, and long-term client relationships.
Culture that values accountability, leadership, and commercial performance.
RESPONSIBILITIES
- Lead daily boutique operations, ensuring a seamless, personalised, and elevated client experience.
- Inspire, coach, and develop a high-performing sales team to consistently exceed targets.
- Drive commercial performance through strong clienteling, CRM engagement, and KPI analysis.
- Maintain exceptional operational standards across stock control, workshop orders, bespoke timelines, and showroom presentation.
- Partner closely with the Head of Sales on commercial initiatives, team development, and proactive client outreach.
- Oversee high-value and bespoke client journeys, ensuring every interaction reflects the brand's standards and values.
REQUIREMENTS
- Proven Retail Manager experience within luxury fine jewellery.
- Strong knowledge of diamonds, including natural and lab-grown.
- Commercially astute with the ability to analyse performance and identify growth opportunities.
- Highly organised, polished, and credible in both leadership and client-facing environments.
- Inspirational people leader with strong communication skills and a collaborative mindset.
Due to high application volume, only shortlisted candidates who meet the criteria will be contacted.
Retail Manager employer: 360 Talent London
Contact Detail:
360 Talent London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the luxury jewellery industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your passion for fine jewellery! When you get the chance to chat with hiring managers or during interviews, share your knowledge about diamonds and bespoke design. Let them see your enthusiasm and expertise – it’ll set you apart from the crowd.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you can demonstrate your leadership skills and commercial acumen. Use examples from your past experiences to show how you’ve driven performance and inspired your team to exceed targets.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals who fit our culture of accountability and excellence. Make sure your application reflects your unique skills and experiences that align with the role of Retail Manager.
We think you need these skills to ace Retail Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Retail Manager role. Highlight your background in luxury fine jewellery and any leadership roles you've held. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for fine jewellery and explain why you're the perfect fit for our boutique. Don’t forget to mention your experience with client journeys and team development – we love a good story!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your commercial acumen and leadership skills. Use numbers where possible to show how you’ve driven performance – we’re all about results here at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and it helps us keep track of your application. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at 360 Talent London
✨Know Your Diamonds
Make sure you brush up on your knowledge of both natural and lab-grown diamonds. Being able to discuss their differences, benefits, and market trends will show that you're not just a retail manager but a knowledgeable expert in the luxury fine jewellery sector.
✨Showcase Your Leadership Skills
Prepare examples of how you've inspired and developed your sales teams in the past. Think about specific situations where your coaching led to exceeding targets or improving team performance. This will demonstrate your ability to lead effectively in a boutique environment.
✨Understand Client Journeys
Familiarise yourself with the concept of high-value bespoke client journeys. Be ready to discuss how you would ensure every interaction reflects the brand's standards and values, as this is crucial for maintaining long-term client relationships in luxury retail.
✨Be Commercially Astute
Prepare to talk about how you've analysed performance metrics in previous roles. Bring examples of how you've identified growth opportunities through KPI analysis and client engagement strategies. This will highlight your commercial awareness and strategic thinking.
