Luxury Client Experience & Team Leader
Luxury Client Experience & Team Leader

Luxury Client Experience & Team Leader

Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create unforgettable luxury experiences for clients.
  • Company: Prestigious luxury brand with a flagship store on Sloane Street.
  • Benefits: Competitive salary, employee discounts, and opportunities for career advancement.
  • Why this job: Join a passionate team dedicated to delivering exceptional client journeys.
  • Qualifications: 3+ years in management within luxury or hospitality and strong leadership skills.
  • Other info: Dynamic environment focused on teamwork and client satisfaction.

The predicted salary is between 36000 - 60000 Β£ per year.

A prestigious luxury brand is seeking a Client & Team Experience Manager for their flagship store on Sloane Street. The ideal candidate will have a minimum of 3 years management experience in luxury or hospitality and exceptional leadership skills.

The role involves ensuring a seamless client journey and fostering a positive team culture. Excellent communication, organisational skills, and proficiency with Microsoft Office and CRM systems are essential.

This is a fantastic opportunity for a passionate leader devoted to creating exceptional experiences.

Luxury Client Experience & Team Leader employer: 360 Talent London

Join a prestigious luxury brand that values exceptional leadership and a commitment to creating unforgettable client experiences. Located in the heart of Sloane Street, our flagship store offers a vibrant work culture where innovation and teamwork thrive, alongside ample opportunities for professional growth and development. With a focus on employee well-being and a passion for excellence, we provide a rewarding environment for those looking to make a meaningful impact in the luxury sector.
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Contact Detail:

360 Talent London Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Luxury Client Experience & Team Leader

✨Tip Number 1

Network like a pro! Reach out to your connections in the luxury sector and let them know you're on the hunt for a new role. You never know who might have the inside scoop on openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by practising common questions related to client experience and team leadership. We recommend role-playing with a friend or using online resources to get comfortable with articulating your thoughts.

✨Tip Number 3

Showcase your passion for luxury brands during interviews. Share specific examples of how you've created exceptional client experiences in the past, and don’t forget to highlight your leadership style and how it fosters a positive team culture.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.

We think you need these skills to ace Luxury Client Experience & Team Leader

Management Experience
Leadership Skills
Client Journey Management
Team Culture Development
Communication Skills
Organisational Skills
Microsoft Office Proficiency
CRM Systems Proficiency
Customer Service Excellence
Luxury Brand Knowledge
Problem-Solving Skills
Attention to Detail
Passion for Exceptional Experiences

Some tips for your application 🫑

Show Your Passion: When writing your application, let your passion for luxury and client experience shine through. We want to see how dedicated you are to creating exceptional experiences for clients and leading a team with enthusiasm.

Highlight Relevant Experience: Make sure to emphasise your management experience in luxury or hospitality. We’re looking for someone with at least 3 years in a similar role, so don’t hold back on showcasing your achievements and leadership skills.

Be Organised and Clear: Your written application should reflect your organisational skills. Keep it clear and concise, using bullet points where necessary to make it easy for us to read. Remember, first impressions count!

Tailor Your Application: Don’t forget to tailor your application specifically for this role. Mention the key skills we’re looking for, like communication and proficiency with Microsoft Office and CRM systems. It shows us you’ve done your homework and are genuinely interested.

How to prepare for a job interview at 360 Talent London

✨Showcase Your Leadership Skills

As a candidate for a leadership role, it's crucial to demonstrate your management experience. Prepare specific examples of how you've successfully led teams in the luxury or hospitality sectors. Highlight situations where you fostered a positive team culture and improved client experiences.

✨Know the Brand Inside Out

Research the luxury brand thoroughly before your interview. Understand their values, mission, and what sets them apart in the market. This knowledge will not only impress the interviewers but also help you articulate how you can contribute to their vision.

✨Master the Client Journey

Be ready to discuss how you would ensure a seamless client journey. Think about strategies you've implemented in the past that enhanced customer satisfaction. Use real-life examples to illustrate your approach to creating exceptional experiences for clients.

✨Demonstrate Your Tech Savvy

Since proficiency with Microsoft Office and CRM systems is essential, be prepared to discuss your experience with these tools. If possible, mention specific projects where you used technology to improve team efficiency or client interactions.

Luxury Client Experience & Team Leader
360 Talent London

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