At a Glance
- Tasks: Deliver exceptional client experiences and drive sales in a luxury beauty boutique.
- Company: Join a prestigious luxury beauty and fragrance house in London.
- Benefits: Competitive salary, bonuses, ongoing training, and career progression.
- Other info: Supportive team environment with flexible hours and exciting product launches.
- Why this job: Be a brand ambassador and make a real impact in luxury retail.
- Qualifications: 3 years' experience in luxury retail and strong relationship-building skills.
The predicted salary is between 30000 - 40000 £ per year.
We are partnering with a prestigious luxury beauty and fragrance house to recruit a passionate Client Advisor for its London boutique. This is an exciting opportunity for a customer-focused retail professional who is passionate about luxury, beauty, fragrance, and delivering exceptional client experiences.
The Role
As a Client Advisor, you will act as a true brand ambassador, welcoming clients into the boutique and providing a personalised and memorable shopping experience. You will be responsible for driving sales performance, building long-term client relationships, and contributing to the overall success of the store.
Key Responsibilities
- Achieve and exceed individual and store sales targets.
- Deliver exceptional customer service and luxury client experiences.
- Build and maintain strong relationships through clientelling and CRM activities.
- Develop expert knowledge across fragrance, skincare, and beauty collections.
- Identify cross-selling opportunities to maximise sales performance.
- Support omni‐channel initiatives and client engagement strategies.
- Maintain high standards of visual merchandising and store presentation.
- Assist with stock management, inventory control, and operational duties.
- Stay informed on industry trends, competitors, and new product launches.
About You
- Minimum 3 years' experience within luxury retail, beauty, fragrance, cosmetics, or premium retail.
- Proven ability to achieve and exceed sales targets and KPIs.
- Strong clientelling and relationship‐building skills.
- Passion for delivering exceptional customer service.
- Excellent communication and interpersonal skills.
- Proactive, adaptable, and solution‐oriented mindset.
- Fluent English required; additional languages are advantageous.
- Ability to work flexible retail hours, including weekends and peak trading periods.
What's on Offer
- Competitive salary and bonus structure.
- Opportunity to join a renowned luxury beauty and fragrance brand.
- Ongoing training and professional development.
- Supportive and collaborative team environment.
- Excellent career progression opportunities within luxury retail.
To apply
Please send your CV to: ourania@360talentlondon.com
Client Advisor - Luxury Beauty & Fragrance in London employer: 360 Talent London
Join a prestigious luxury beauty and fragrance house in London, where you will thrive in a supportive and collaborative team environment that values exceptional client experiences. With competitive salaries, ongoing training, and excellent career progression opportunities, this role as a Client Advisor offers a unique chance to immerse yourself in the world of luxury retail while building long-term relationships with clients and enhancing your professional skills.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor - Luxury Beauty & Fragrance in London
✨Tip Number 1
Get to know the brand inside out! Research their products, values, and latest trends in luxury beauty and fragrance. This knowledge will help you stand out during interviews and show your genuine passion for the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Prepare a short, engaging introduction about yourself that highlights your experience in luxury retail and your passion for delivering exceptional customer service. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Client Advisor - Luxury Beauty & Fragrance in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for luxury beauty and fragrance shine through. We want to see that you’re not just looking for a job, but that you genuinely care about the products and the experiences you’ll create for clients.
Tailor Your CV:Make sure your CV reflects your experience in luxury retail and highlights your achievements. We’re looking for specific examples of how you’ve exceeded sales targets or built strong client relationships, so don’t hold back!
Be Personable:In your cover letter, adopt a friendly and engaging tone. We want to get a sense of your personality and how you connect with others. Remember, as a Client Advisor, building relationships is key!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you on the path to joining our fabulous team!
How to prepare for a job interview at 360 Talent London
✨Know Your Products Inside Out
Make sure you have a solid understanding of the luxury beauty and fragrance products offered by the brand. Research their key ingredients, benefits, and unique selling points. This knowledge will not only impress your interviewers but also help you demonstrate your passion for the industry.
✨Showcase Your Clienteling Skills
Prepare examples of how you've built strong client relationships in previous roles. Think about specific instances where you exceeded sales targets through exceptional customer service or personalised experiences. This will highlight your ability to connect with clients and drive sales.
✨Dress the Part
As a Client Advisor in luxury retail, your appearance matters. Dress elegantly and professionally for the interview, reflecting the brand's image. This shows that you understand the importance of presentation in the luxury sector and are ready to represent the brand.
✨Stay Updated on Industry Trends
Familiarise yourself with current trends in the beauty and fragrance industry. Be prepared to discuss recent product launches or popular brands during your interview. This demonstrates your enthusiasm for the field and your commitment to staying informed, which is crucial for a role focused on client engagement.
