At a Glance
- Tasks: Deliver exceptional client experiences and drive sales in a luxury beauty boutique.
- Company: Join a prestigious luxury beauty and fragrance house in London.
- Benefits: Competitive salary, bonuses, ongoing training, and career progression.
- Other info: Supportive team environment with flexible hours and growth opportunities.
- Why this job: Be a brand ambassador and make a real impact in luxury retail.
- Qualifications: 3 years' experience in luxury retail and strong relationship-building skills.
The predicted salary is between 30000 - 40000 £ per year.
We are partnering with a prestigious luxury beauty and fragrance house to recruit a passionate Client Advisor for its London boutique. This is an exciting opportunity for a customer-focused retail professional who is passionate about luxury, beauty, fragrance, and delivering exceptional client experiences.
The Role
- As a Client Advisor, you will act as a true brand ambassador, welcoming clients into the boutique and providing a personalised and memorable shopping experience.
- You will be responsible for driving sales performance, building long-term client relationships, and contributing to the overall success of the store.
Key Responsibilities
- Achieve and exceed individual and store sales targets.
- Deliver exceptional customer service and luxury client experiences.
- Build and maintain strong relationships through clientelling and CRM activities.
- Develop expert knowledge across fragrance, skincare, and beauty collections.
- Identify cross-selling opportunities to maximise sales performance.
- Support omni‑channel initiatives and client engagement strategies.
- Maintain high standards of visual merchandising and store presentation.
- Assist with stock management, inventory control, and operational duties.
- Stay informed on industry trends, competitors, and new product launches.
About You
- Minimum 3 years' experience within luxury retail, beauty, fragrance, cosmetics, or premium retail.
- Proven ability to achieve and exceed sales targets and KPIs.
- Strong clientelling and relationship‑building skills.
- Passion for delivering exceptional customer service.
- Excellent communication and interpersonal skills.
- Proactive, adaptable, and solution‑oriented mindset.
- Fluent English required; additional languages are advantageous.
- Ability to work flexible retail hours, including weekends and peak trading periods.
What's on Offer
- Competitive salary and bonus structure.
- Opportunity to join a renowned luxury beauty and fragrance brand.
- Ongoing training and professional development.
- Supportive and collaborative team environment.
- Excellent career progression opportunities within luxury retail.
To apply
Please send your CV to: ourania@360talentlondon.com
Client Advisor - Luxury Beauty & Fragrance employer: 360 Talent London
Join a prestigious luxury beauty and fragrance house in London, where your passion for beauty and exceptional client service will be celebrated. With a competitive salary, ongoing training, and a supportive team environment, this role offers excellent career progression opportunities within the luxury retail sector, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor - Luxury Beauty & Fragrance
✨Tip Number 1
Get to know the brand inside out! Research their products, values, and latest trends in luxury beauty and fragrance. This knowledge will help you stand out during interviews and show your genuine passion for the role.
✨Tip Number 2
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Prepare a short, engaging introduction about yourself that highlights your experience in luxury retail and your passion for delivering exceptional client experiences. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace Client Advisor - Luxury Beauty & Fragrance
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for luxury beauty and fragrance shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about the products and the experience you can create for clients.
Tailor Your CV:Make sure your CV reflects your experience in luxury retail and highlights your achievements. We’re looking for specific examples of how you've exceeded sales targets or built strong client relationships, so don’t hold back!
Craft a Personal Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for this role. Use it to showcase your personality and explain how your skills align with our values. Remember, we love a good story!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at 360 Talent London
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the luxury beauty and fragrance products the company offers. Familiarise yourself with their key ingredients, benefits, and any unique selling points. This will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Clienteling Skills
Prepare examples of how you've built strong client relationships in previous roles. Think about specific instances where you exceeded sales targets through exceptional customer service or personalised experiences. This will demonstrate your ability to connect with clients and drive sales performance.
✨Stay Updated on Industry Trends
Research current trends in the luxury beauty and fragrance market. Be ready to discuss recent product launches or popular brands. Showing that you're informed about the industry will highlight your enthusiasm and commitment to staying ahead in the field.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member, focusing on how you present your experiences and knowledge about the brand and its products.