Supervisor
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SUPERVISOR - LUXURY RETAIL

West London - £30,000 - Full-Time

We are currently recruiting for an experienced Supervisor to join a growing luxury retail business with multiple boutiques across West London, with a new location opening soon.

This is an excellent opportunity for a Senior Sales Advisor or Supervisor looking to take on more responsibility within a growing luxury retail environment.

THE ROLE

  • Support the management team with the day-to-day running of the boutique
  • Lead by example on the shop floor and deliver an exceptional customer experience
  • Support the team in achieving sales targets and KPIs
  • Motivate and guide Sales Advisors throughout the day
  • Assist with coaching and developing team members
  • Build strong relationships with new and existing clients
  • Support VIP and repeat client development
  • Assist with stock, operational and administrative duties
  • Help maintain high standards across the boutique
  • Take responsibility for the shop floor and team when required
  • Bring a positive and proactive approach to improving the customer experience

THE IDEAL CANDIDATE

  • Previous Supervisor, Senior Sales Advisor or Team Leader experience within luxury or premium retail
  • Strong sales and customer service background
  • Commercially aware and motivated by achieving results
  • Confident supporting and motivating colleagues
  • Warm, personable and passionate about building client relationships
  • Adaptable and comfortable working in a growing and evolving business
  • Open to new ideas and different ways of working
  • Arabic, Spanish or Italian language skills would be highly advantageous

PACKAGE

  • £30,000 basic salary
  • 37-40 hours per week
  • Store-based commission structure
  • Weekly sales incentives
  • £500 annual bonus
  • Pension
  • Ongoing training and development

360 Talent is a high-end retail recruitment firm connecting premium and luxury brands with top talent across global markets.

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Supervisor employer: 360 Talent London Ltd.

Join a prestigious luxury boutique in the heart of Mayfair, where we pride ourselves on creating a vibrant and supportive work culture that values exceptional customer service and personal growth. As a Senior Sales Executive, you will benefit from competitive salary packages, commission opportunities, and a chance to work alongside passionate professionals in a dynamic environment that encourages creativity and excellence. With ongoing training and development opportunities, this role offers a unique chance to thrive in the luxury retail sector while building lasting relationships with discerning clients.

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Contact Details:

360 Talent London Ltd. Recruitment Team