Luxury Brand Host
Knightsbridge, London
Full Time - Permanent Contract
The Brand Host is the first point of contact for customers visiting the brand. The role is to deliver an exceptional, personalised luxury experience, creating a welcoming atmosphere while representing the brand's identity, values and standards at all times.
The Brand Host will manage the customer welcome, support the smooth running of the customer journey, build meaningful relationships with clients and work closely with the brand team to maximise customer engagement and satisfaction.
Key Responsibilities
- Welcome customers and provide a professional, friendly first impression.
- Manage customer flow, queues and appointments.
- Direct customers to the appropriate sales associate
- Represent the brand to the highest luxury standards.
- Support VIP visits and deliver personalised service.
- Maintain an immaculate and welcoming brand environment.
- Work closely with the team to ensure a seamless customer journey
Requirements
- Experience in luxury retail, hospitality or premium customer service.
- Great communication and interpersonal skills.
- Professional appearance and confident manner.
- Strong organisation and attention to detail.
- Passion for luxury service and customer experience.
- Flexibility to work weekends and peak trading periods.
Package:
- Salary up to £27,000 - £29,000
- Internal potential progression growth
Due to the high volume of applications, only shortlisted candidates who meet the required criteria will be contacted.
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Brand Host - Knightsbridge employer: 360 Talent London Ltd.
Join a prestigious luxury boutique in the heart of Mayfair, where we pride ourselves on creating a vibrant and supportive work culture that values exceptional customer service and personal growth. As a Senior Sales Executive, you will benefit from competitive salary packages, commission opportunities, and a chance to work alongside passionate professionals in a dynamic environment that encourages creativity and excellence. With ongoing training and development opportunities, this role offers a unique chance to thrive in the luxury retail sector while building lasting relationships with discerning clients.
