At a Glance
- Tasks: Lead a vibrant sports and leisure venue, driving growth and customer satisfaction.
- Company: Join a leading operator in the sports and leisure sector, fostering community connections.
- Benefits: Competitive salary, performance bonuses, staff discounts, and career development opportunities.
- Other info: Be part of a dynamic team dedicated to creating memorable experiences.
- Why this job: Make a real impact in a fun, fast-paced environment where every day is unique.
- Qualifications: Experience in management, customer service, and a passion for sports and community.
The predicted salary is between 32000 - 40000 £ per year.
Our client is seeking an ambitious and energetic General Manager to join the team in their Staffordshire site. You will join them on a full time, permanent basis and in return earn a competitive salary of £32,000 - £40,000 OTE plus benefits.
Our client are looking for an experienced General Manager to take ownership of a busy sports and leisure venue, leading day-to-day operations while driving growth, profitability and customer satisfaction. This is an exciting opportunity to join a growing organisation where you can make a genuine impact, build strong community relationships, and play a key role in the ongoing success of the business.
About our Client: Our client are a leading operator within the sports and leisure sector, providing high-quality facilities and experiences that bring people together through sport, fitness and recreation. Their venues serve as community hubs where customers can play, compete, socialise and enjoy memorable experiences.
Benefits as the General Manager:
- A competitive salary with performance-based bonus opportunities
- Staff discounts off pitches, courts and functions
- Access to online benefits program with discounts at various locations
- Employee Assistance Program
- Work in a fun, fast-paced sporting environment where no two days are the same
- Career development through tailored training and progressions pathways
- Be a part of a team who live and breathe sport and the community spirit.
The General Manager Role: The General Manager is responsible for developing and managing a high performing team, ensuring the achievement of club KPIs in relation to revenue, profit, utilisation and customer satisfaction.
Key Responsibilities as the General Manager:
- Creating memorable experiences that makes our customers come back time and time again
- Driving revenue growth by going above and beyond for our customers
- Working with the local community, building relationships and brand awareness to maximise potentials.
About You:
- A confident, results-driven manager with experience in retail, hospitality, leisure or sports management
- You’ve got natural team leadership experience and love seeing people succeed under your guidance.
- Experience in people management
- Strong commercial acumen
- Experienced in customer service and driving revenues
- Excellent communication skills, both written and verbal
- Proven track record of managing a team to excel in sales targets and KPIs
- Experience of managing and achieving budgets
If this sounds like the perfect opportunity for you and you’d like to become their General Manager then please click apply today don’t miss out, they’d love to hear from you!
General Manager (Food) in Stafford employer: 360 Resourcing
As a leading player in the industry, our company offers an exceptional work environment that fosters creativity and innovation. Located in a vibrant area, we provide our employees with competitive benefits, a collaborative culture, and ample opportunities for professional growth, making it an ideal place for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager (Food) in Stafford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like 360 Resourcing. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to 360 Resourcing
Don't be shy about reaching out to 360 Resourcing directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager (Food) in Stafford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about 360 Resourcing and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at 360 Resourcing
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
