Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support timber traders by managing enquiries, contracts, and documentation.
- Company: Family-owned business specialising in global timber sourcing.
- Benefits: Competitive salary, annual pay review, and supportive team environment.
- Why this job: Join a dynamic team and make an impact in the timber industry.
- Qualifications: Strong communication skills and attention to detail; admin experience preferred.
- Other info: Opportunity for professional growth and development in a collaborative setting.
The predicted salary is between 28800 - 43200 £ per year.
Our client is a family owned and run business which specialises in sourcing Tropical and Temperate Hardwoods as well as Softwood Clears. They represent quality Suppliers offering a wide range of products including lumber, logs, boules, semi-finished products and much more. With a responsible approach, they take pride in trading timber globally, ensuring they nurture their client and supplier relationships. Due to continued growth, they are now looking for a Traders Administrator to be based out of their Croydon offices for four days per week, with one day working from home.
As their Traders Administrator you will support timber traders in selling their product from sources in Africa, North America, South America, Europe and the Far East to customers worldwide.
Responsibilities:- Handling telephone and email enquiries, offers, queries, shipping intentions, freight files, complaints, issuing contracts and managing traders' correspondence and calendars.
- Handling private and confidential correspondence and advising of current issues.
- Day to day contact with regular customers/suppliers, developing relationships and demonstrating a high degree of professionalism.
- Developing knowledge of customers' businesses and suppliers' capabilities.
- Developing a basic knowledge of timber and timber products with both internal and external training.
- Researching, collecting, checking, filing and maintenance of EUTR (EU Timber Regulations) documentation to ensure compliance.
- Monitoring progress and checking documentation for CITES, Import Permits, L/C and Deposit contracts and buyer declarations.
- Organising UK/worldwide travel itineraries, sourcing quotations for travel, obtaining visas, booking accommodation, car hire, parking, etc.
- Producing documents/reports, ensuring traders fully prepared for meetings with clients/suppliers.
- Maintaining shipping files, monitoring progress of contracts by liaising with shippers on a regular basis and updating buyers.
- Liaise with administration department regarding procedures, completion of contracts, back orders and ensuring accurate records.
- Negotiate freight rates as required, maintain freight rate files and provide analysis as required.
- Maintaining claims file, calculating and negotiating claims, follow up on settlements, issue requests for debit/credit notes.
- Administration background with natural communication skills.
- An administrative background within logistics, imports, or exports would be advantageous.
- Highly organised, with an assertive and professional approach to work.
- Strong stakeholder and relationship building skills.
- Brings strong attention to detail skills, able to deal with multiple contracts and associated paperwork.
In return for your hard work, our client offers benefits that include a competitive salary and annual pay review. You'll also have an opportunity to work for a small, committed team, with great people, who are collaborative and supportive. If you're ready to embark on a fulfilling career journey, we invite you to be a part of our client's dynamic team.
Traders Administrator in South Croydon employer: 360 Resourcing
Contact Detail:
360 Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Traders Administrator in South Croydon
✨Tip Number 1
Network like a pro! Reach out to people in the timber industry on LinkedIn or at local events. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show them you know your stuff about tropical and temperate hardwoods, and how you can support their traders effectively.
✨Tip Number 3
Practice your communication skills! As a Traders Administrator, you'll be handling a lot of correspondence. Role-play with a friend to get comfortable with potential scenarios.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Traders Administrator in South Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Traders Administrator role. Highlight any admin experience, especially in logistics or customer relations, to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about timber trading and how your background makes you a great candidate. Keep it professional but let your personality come through.
Showcase Your Communication Skills: Since the role involves handling enquiries and building relationships, make sure your application demonstrates your strong communication skills. Use clear and concise language to show us you can handle correspondence like a pro!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at 360 Resourcing
✨Know Your Timber
Familiarise yourself with the different types of timber and timber products. Understanding the basics will not only impress your interviewers but also show that you're genuinely interested in the role and the industry.
✨Master Communication Skills
Since the role involves handling enquiries and developing relationships, practice clear and professional communication. Prepare examples of how you've successfully managed client or supplier relationships in the past.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage multiple tasks and maintain attention to detail. Bring examples of how you've organised travel itineraries or handled complex documentation in previous roles.
✨Research the Company
Dig into the company's history, values, and their approach to sourcing timber. This knowledge will help you tailor your answers and demonstrate that you're a good fit for their team culture.
