At a Glance
- Tasks: Deliver exceptional customer service and maximise sales in a vibrant retail environment.
- Company: Join a leading retailer of premium home furniture and décor.
- Benefits: Competitive salary with uncapped commission, plus career progression opportunities.
- Other info: Enjoy a supportive training programme and flexible weekend shifts.
- Why this job: Be part of a dynamic team and earn while helping customers find their dream products.
- Qualifications: Sales experience is a plus, but a passion for customer service is key.
The predicted salary is between 40000 - 50000 £ per year.
Location: North Shields
Salary: Basic Salary + Commission | OTE £40,000 - £50,000
We are recruiting on behalf of a leading retailer of premium home furniture and décor who is seeking an ambitious and customer-focused Retail Sales Advisor (Furniture) to join their growing team. Due to continued success and expansion, this market-leading company is undergoing significant growth. As a Retail Sales Advisor (Furniture), you will play a vital role in delivering excellent customer service while maximising sales and developing your career in a high-performing environment. A comprehensive training programme is provided to help you reach your potential, with real opportunities for long-term career progression.
Retail Sales Advisor (Furniture) Responsibilities:
- Deliver outstanding customer service and expert advice to help customers find the perfect products
- Build and maintain strong customer relationships to drive repeat business
- Generate new sales through proactive engagement and product recommendations
- Achieve and exceed personal and team sales targets
- Keep up to date with product knowledge and industry trends to become a trusted advisor
- Collaborate with the wider team to ensure smooth store operations and a great customer experience
- Maintain accurate sales records and customer information
Retail Sales Advisor (Furniture) Requirements:
- Experience in sales, ideally in furniture or home décor retail, is an advantage but not essential
- Excellent communication and interpersonal skills
- A strong team player with a customer-first attitude
- Self-motivated and target-driven with a passion for sales
- Ability to build rapport and long-term relationships with customers
- Eagerness to learn and develop within a growing business
As a Retail Sales Advisor (Furniture), you will receive a competitive salary package, including a basic wage and uncapped commission – offering realistic OTE earnings of £40,000 to £50,000. You will be working most weekends with 1 weekend in 6 weeks off; however, weekends are where you earn most of your commission. If you're passionate about retail sales and customer service and are ready to take the next step in your career, we'd love to hear from you. Apply now to become part of our energetic and successful team as a Retail Sales Advisor (Furniture).
Retail Sales Advisor (Furniture) in London employer: 360 Resourcing
As a leading player in the industry, our company offers an exceptional work environment that fosters creativity and innovation. Located in a vibrant area, we provide our employees with competitive benefits, a collaborative culture, and ample opportunities for professional growth, making it an ideal place for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Advisor (Furniture) in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like 360 Resourcing, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like 360 Resourcing!
We think you need these skills to ace Retail Sales Advisor (Furniture) in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at 360 Resourcing, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at 360 Resourcing and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show 360 Resourcing that you’re ready to jump in and contribute right away!
How to prepare for a job interview at 360 Resourcing
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
