At a Glance
- Tasks: Lead a dynamic team and drive sales in a fast-paced self-storage environment.
- Company: Join a rapidly growing self-storage business with a supportive culture.
- Benefits: Competitive salary, performance bonuses, and clear career progression opportunities.
- Other info: Ongoing training and development in a stable industry.
- Why this job: Step into a leadership role and make a real impact on customer experience.
- Qualifications: Experience in management or supervisory roles with strong sales skills.
The predicted salary is between 28980 - 28980 € per year.
Salary: £28,980 + Bonus (Average £1500-£2000 every 6 months)
Southampton
Are you ready to step into a leadership role within a fast-growing self-storage business? We're looking for a proactive and commercially minded Assistant General Manager to help drive performance, maximise occupancy, and deliver an outstanding customer experience.
The Role
As Assistant General Manager, you'll support the running of a busy self-storage site—playing a key role in driving unit sales, maintaining high facility standards, and leading a small team. This is a hands-on, customer-facing position where you'll be managing enquiries, converting leads into rentals, and ensuring the site operates efficiently, securely, and in line with brand standards.
What You'll Be Doing
- Team Leadership
- Support the General Manager in leading and developing a small, high-performing team
- Lead by example on the front line, setting standards for sales and service
- Step up to manage the site in the General Manager's absence
- Sales & Occupancy
- Drive unit rentals by converting enquiries into move-ins
- Maximise occupancy and revenue through effective upselling and pricing awareness
- Monitor performance against KPIs and targets
- Customer Experience
- Deliver a friendly, professional service to all customers—face-to-face, phone, and email
- Support customers through their storage journey, from enquiry to move-out
- Resolve any issues quickly to maintain high satisfaction levels
- Site Operations
- Oversee daily site operations including admin, audits, and reporting
- Ensure units, reception, and external areas are clean, secure, and well-presented
- Manage move-ins, move-outs, and account management
- Security & Compliance
- Maintain strong security standards across the site
- Ensure health & safety procedures are followed at all times
- Carry out regular checks of the facility and report any issues promptly
- Continuous Improvement
- Identify opportunities to improve sales performance and operational efficiency
- Support local marketing initiatives and community engagement
What We're Looking For
- Experience in a supervisory or management role (retail, hospitality, or storage ideal)
- Strong sales mindset with a focus on hitting and exceeding targets
- Highly organised with the ability to manage day-to-day site operations
- Excellent customer service and communication skills
- A hands-on, “roll your sleeves up” approach
- Commercial awareness and a proactive attitude
What's in It for You
- £28,980 basic salary + performance bonus
- Clear progression into General Manager opportunities
- Ongoing training and development
- Stable, growing industry with long-term career potential
- Supportive, team-driven culture
If you're ready to build your career in self-storage and take ownership of a site with real growth potential, we'd love to hear from you.
Locations
Assistant General Manager in Hampshire, Portsmouth employer: 360 Resourcing
Join a dynamic self-storage company in Southampton, where you'll find a supportive and team-driven culture that prioritises employee growth and development. As an Assistant General Manager, you will enjoy a competitive salary with performance bonuses, clear pathways to advance into General Manager roles, and the opportunity to make a meaningful impact on customer experiences and site operations in a stable, growing industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in Hampshire, Portsmouth
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it’s a great way to learn more about the company culture.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to sales and customer service. Think about how you would handle specific situations, especially those that involve leading a team or resolving customer issues.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Assistant General Manager in Hampshire, Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Assistant General Manager role. Highlight any supervisory or management experience you have, especially in retail or hospitality, as this will catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your sales mindset and customer service skills. Tell us why you're passionate about the self-storage industry and how you can contribute to our team.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements. Did you exceed sales targets? Improve customer satisfaction? We love numbers, so include metrics where possible to demonstrate your impact!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive—just what we’re looking for!
How to prepare for a job interview at 360 Resourcing
✨Know the Business Inside Out
Before your interview, take some time to research the self-storage industry and the specific company. Understand their services, target market, and what sets them apart from competitors. This knowledge will help you demonstrate your genuine interest and show that you're proactive.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll be leading a team. Prepare examples of how you've successfully managed or motivated a team in the past. Think about challenges you've faced and how you overcame them, as this will highlight your hands-on approach and ability to lead by example.
✨Demonstrate Your Sales Acumen
Since driving unit rentals is key to the role, come prepared with examples of how you've successfully converted leads into sales in previous positions. Be ready to discuss your strategies for upselling and how you monitor performance against targets—this will show your strong sales mindset.
✨Emphasise Customer Experience
Customer service is crucial in this role, so think of specific instances where you've gone above and beyond for a customer. Be ready to discuss how you handle complaints and ensure high satisfaction levels, as this will reflect your commitment to delivering an outstanding customer experience.
