At a Glance
- Tasks: As a CRM Executive, you'll engage with customers and enhance their experience.
- Company: Join a family-run business that values people and community.
- Benefits: Enjoy a hybrid work model and a supportive company culture.
- Why this job: Be part of a growing brand that prioritises customer satisfaction and social impact.
- Qualifications: No specific qualifications required; enthusiasm and a passion for customer relations are key.
- Other info: Work three days a week at the Amersham Head office.
Our client is a family run business, with an amazing product and a customer centric approach.
Submit your CV and any additional required information after you have read this description by clicking on the application button.
They have stores in the UK and a rapidly growing online, International and concessions business.
They really care about people, customers, and the communities in which they trade and are now looking for a CRM Executive.
The role will be hybrid, with three days per week based out of their Amersham Head off…
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CRM Executive employer: 360 Resourcing
Contact Detail:
360 Resourcing Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land CRM Executive
β¨Tip Number 1
Research the companyβs values and customer-centric approach. Understanding their commitment to people and communities will help you align your answers during interviews and demonstrate that you share their ethos.
β¨Tip Number 2
Familiarise yourself with CRM tools and strategies that are relevant to the retail industry. Being able to discuss specific examples of how you've used these tools effectively can set you apart from other candidates.
β¨Tip Number 3
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and the expectations for the CRM Executive role, which can be invaluable during your application process.
β¨Tip Number 4
Prepare questions that show your interest in their international and online business growth. This demonstrates your proactive attitude and genuine interest in contributing to their success as a CRM Executive.
We think you need these skills to ace CRM Executive
Some tips for your application π«‘
Understand the Company Culture: Since the client is a family-run business that values customer-centricity, make sure to reflect this understanding in your application. Highlight any experience you have in customer service or community engagement.
Tailor Your CV: Customise your CV to emphasise relevant skills and experiences related to CRM. Include specific examples of how you've successfully managed customer relationships or improved customer satisfaction in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for the role and the company's mission. Mention why you are excited about the opportunity to work in a hybrid environment and contribute to their growth.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a CRM Executive role.
How to prepare for a job interview at 360 Resourcing
β¨Understand the Company Culture
Since the company is family-run and values customer-centricity, make sure to research their history and ethos. Show that you align with their values during the interview.
β¨Highlight Your CRM Experience
Be prepared to discuss your previous experience with CRM systems. Share specific examples of how you've used CRM tools to enhance customer relationships and drive sales.
β¨Demonstrate Your People Skills
Given their focus on people and communities, emphasise your interpersonal skills. Prepare to share instances where you've successfully collaborated with teams or engaged with customers.
β¨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to CRM and customer engagement. This shows your genuine interest in the role and helps you assess if it's the right fit for you.