At a Glance
- Tasks: Handle customer queries, process orders, and support the sales team.
- Company: Leading UK manufacturer of fitted furniture with nearly 50 years of experience.
- Benefits: Competitive salary, free parking, flexible working, and generous holiday allowance.
- Why this job: Join a successful team and grow your career in a supportive environment.
- Qualifications: Customer service experience, strong communication skills, and attention to detail.
- Other info: Enjoy a pleasant workplace with opportunities for career progression.
The predicted salary is between 28800 - 43200 £ per year.
Our client are currently recruiting for a Customer Services Administrator to join the team in the Commercial Sales Office, based at our head office in Barnsley. You will join them on a full time, permanent basis, and in return, you will receive a competitive salary. As one of the UK's leading manufacturers of Kitchen, Bedroom and Bathroom fitted furniture, our client has had unsuppressed growth, with almost 50 years' experience. Their emphasis is on providing a high standard for all their products and the services they offer. They are currently seeking the very best people, to further strengthen their position within the industry by appointing dedicated individuals to share in their success.
Key responsibilities of the Administrator role will include:
- Handling telephone queries from internal and external customers
- Processing orders whilst ensuring that deadlines are achieved
- Support the Symphony field-based personnel
- Dealing with buyers, quoting prices, and ensuring correct procedures are followed with reference to customer orders and pricing
- General administration duties
- Undertake other such duties and responsibilities, as when requested
To fulfil this Administrator position, you will preferably have:
- Previous experience in customer service
- An excellent telephone manner
- Good communication skills, both written and verbal
- Strong organisational skills
- A keen eye for detail as accuracy is important
- Strong IT skills
- Excellent timekeeping and time management skills
And be able to:
- Work under pressure in a fast-paced environment
- Ability to meet strict deadlines
- Communicate with people at all levels
This position offers:
- Free car parking
- Pleasant working environment
- Attractive quarterly bonus
- No weekend or Bank Holiday working
- Potential for flexible working through the Lieu Scheme
- Benefit of flexible homeworking after a successful training period
- 22 days holiday (rising a day a year to 25)
- Generous staff discount
- Secure employment with training and great career progression opportunities
This position will be rewarded with a competitive salary. In order for your application to be taken further, please state your required salary. If this sounds like the perfect opportunity for you and you'd like to become their Administrator, then please click ‘apply' today – don't miss out, they'd love to hear from you!
Administrator in Barnsley employer: 360 Resourcing
Contact Detail:
360 Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Barnsley
✨Tip Number 1
Make sure you research the company before your interview. Knowing their products and values will help you connect with the team and show that you're genuinely interested in being part of their success.
✨Tip Number 2
Practice your telephone skills! Since the role involves handling queries over the phone, try role-playing with a friend to get comfortable with answering questions and providing information clearly and confidently.
✨Tip Number 3
Prepare some examples of how you've handled customer service situations in the past. This will demonstrate your experience and ability to work under pressure, which is key for this Administrator role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re excited to see you join the team and contribute to our ongoing success.
We think you need these skills to ace Administrator in Barnsley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for the role. Don’t forget to mention your keen eye for detail and strong organisational skills!
Show Off Your Communication Skills: Since this role involves handling queries and communicating with various stakeholders, make sure your written application reflects your excellent communication skills. We love clear and concise writing!
Apply Through Our Website: To make sure your application gets noticed, apply directly through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with us!
How to prepare for a job interview at 360 Resourcing
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their products, values, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role is focused on customer service, prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Highlight your excellent telephone manner and communication skills to demonstrate that you're a perfect fit for the team.
✨Demonstrate Strong Organisational Skills
Be ready to discuss how you manage your time and stay organised, especially under pressure. You might want to share specific strategies or tools you use to keep track of tasks and deadlines, as this is crucial for the Administrator role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or growth opportunities. This shows that you’re not just interested in the job, but also in how you can contribute to the company's success.