Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support various stores, ensuring smooth operations and excellent customer service.
- Company: Join a dynamic retail company focused on sales and customer satisfaction.
- Benefits: Enjoy flexible travel, mileage reimbursement, and a competitive salary.
- Why this job: Gain diverse experience, develop leadership skills, and make a real impact in the community.
- Qualifications: Must have a clean driving licence, own a car, and be flexible with travel.
- Other info: Ideal for those seeking a varied role with opportunities for growth.
The predicted salary is between 25000 - 35000 £ per year.
The Relief Manager is a flexible and dynamic position that provides support across stores within a designated region. This role will cover the absence of the Store Manager or other staff members and assist the Regional Manager in maximising sales, achieving profit targets, maintaining store compliance, and ensuring excellent customer service. The role requires flexibility in travel and covering stores at short notice.
Location: Stores within the South-East - Croydon, Mitcham, Wimbledon and Balham
Salary: £30,067 per annum
Key Responsibilities:- Provide cover within the region, ensuring stores run smoothly in the absence of the Store Manager.
- Assist in achieving sales targets and guaranteeing excellent customer service.
- Ensure stores comply with company standards and procedures, including:
- Operating and financial controls, conducting regular audits.
- Staff management and relationship building.
- Marketing activities to promote store awareness.
- Health and safety regulations.
- Housekeeping and maintenance standards.
- Maintaining awareness of local competitor activity and keeping the Regional Manager informed.
- Developing and maintaining relationships with local businesses to drive promotions.
- Support the Regional Manager in compiling information and data for the region.
- Open and close stores as a key holder when colleagues are absent.
- Promote sales in alignment with the store’s business plan.
- Engage in proactive marketing activities, including leaflet drops and business visits.
- Ensure stores meet revenue and financial goals.
- Maintain financial controls, cash handling, banking, and accounting procedures as outlined in the company’s operations manual.
- Ensure adherence to administrative systems and company policies.
- Carry out other ad hoc tasks as requested by the Regional Manager.
It would be ideal if the candidate is able to commute to locations such as Southeast England and surrounding areas. The individual will be placed in one of these stores based on proximity to their home address. Flexibility will be required to travel to stores according to the needs of the business. Travel will be within a reasonable commuting distance from the candidate's home, so it is mandatory that the ideal candidate owns a car, has a clean driving licence, and is able to commute to different locations. Mileage will be reimbursed for travel from the assigned base store to any other stores.
Note: This job description lists essential functions but is not intended to be an exhaustive list of all tasks. The employee may be required to perform other job-related duties as assigned by their manager.
Relief Manager employer: 360 Resourcing Solutions
Contact Detail:
360 Resourcing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Manager
✨Tip Number 1
Familiarise yourself with the specific stores in the South-East region, especially Croydon, Mitcham, Wimbledon, and Balham. Understanding the local market and customer preferences will help you stand out during interviews.
✨Tip Number 2
Highlight your flexibility and adaptability in previous roles. Since this position requires covering for Store Managers at short notice, showcasing examples of how you've successfully managed unexpected changes will be beneficial.
✨Tip Number 3
Build a network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your discussions with us.
✨Tip Number 4
Prepare to discuss your experience with sales targets and customer service strategies. Being able to articulate how you've previously maximised sales and ensured excellent service will demonstrate your suitability for the Relief Manager role.
We think you need these skills to ace Relief Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, customer service, and any previous roles where you had to cover for others. Use specific examples that demonstrate your ability to manage staff and achieve sales targets.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Relief Manager role and explain why you're a great fit. Mention your flexibility and willingness to travel, as well as your understanding of the importance of maintaining store compliance and excellent customer service.
Showcase Relevant Skills: Emphasise skills that are crucial for this position, such as leadership, communication, and problem-solving. Provide examples of how you've successfully managed teams or improved sales in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Relief Manager.
How to prepare for a job interview at 360 Resourcing Solutions
✨Show Your Flexibility
As a Relief Manager, flexibility is key. Be prepared to discuss your availability and willingness to travel to different locations at short notice. Share examples of how you've adapted to changing circumstances in previous roles.
✨Demonstrate Customer Service Skills
Excellent customer service is crucial for this role. Prepare to provide specific examples of how you've handled customer complaints or improved customer satisfaction in past positions. Highlight any relevant training or experience you have in this area.
✨Understand Financial Controls
Since the role involves maintaining financial controls and achieving sales targets, brush up on your knowledge of financial procedures. Be ready to discuss your experience with cash handling, banking, and any audits you've conducted or participated in.
✨Research Local Competitors
Being aware of local competitor activity is part of the job. Before the interview, research the stores in the South-East region and their competitors. This will show your proactive approach and understanding of the market, which can impress the interviewers.
