At a Glance
- Tasks: Lead a motivated team to achieve sales targets and deliver exceptional customer service.
- Company: Dynamic retail company focused on world-class service and team development.
- Benefits: Competitive salary, birthday off, discounts, matched pension, and ongoing training.
- Other info: Full-time role with excellent career growth opportunities.
- Why this job: Join us to inspire a team and make a real impact in retail.
- Qualifications: Retail management experience and strong leadership skills.
The predicted salary is between 31518 - 37500 £ per year.
We’re looking for an inspiring and hands-on Retail Store Manager to lead a motivated team in our Edinburgh showroom. If you’re commercially minded, people-focused, and passionate about delivering great customer service in a retail sales environment, this could be the role for you.
What you’ll do as the Retail Store Manager:
- Lead the team to hit sales targets and deliver a world-class customer experience
- Coach, train, and support your team to perform at their best
- Recruit and onboard new team members
- Ensure the showroom is presented to the highest standards
- Make use of digital tools to support the customer journey
- Monitor performance, spot opportunities, and drive improvements
What we’re looking for:
- Retail management experience – ideally in assisted sales
- Proven ability to close deals and achieve sales targets
- A confident, approachable leader who leads from the front
- Strong communication and coaching skills
- Good knowledge of compliance (e.g. FCA, GDPR, Health & Safety)
- A passion for helping customers find the right solution
What you’ll get as the Retail Store Manager:
- Extra day off for your birthday
- Access to discounts across retail, travel, and more
- Matched pension contributions up to 4%
- Life assurance (2x salary)
- Ongoing training and development
Hours: Full-time, 40 hours per week over 5 out of 7 days (includes weekends, with 1 weekend off every 6 weeks).
Want to be our new Retail Store Manager? Apply now to find out more!
Retail Store Manager — Lead, Coach & Deliver World‑Class Service in Broadstairs employer: 360 Resourcing Solutions
Join our dynamic team as a Retail Store Manager in Broadstairs, where we prioritise a supportive and engaging work culture that fosters personal and professional growth. With competitive benefits including an extra day off for your birthday, matched pension contributions, and ongoing training opportunities, we are committed to helping you thrive while delivering exceptional customer service. Experience the satisfaction of leading a motivated team in a vibrant retail environment that values your contributions and encourages innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager — Lead, Coach & Deliver World‑Class Service in Broadstairs
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Prepare a brief summary of your experience and how it aligns with the Retail Store Manager role. Being able to confidently articulate your value will set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email expressing your appreciation for the opportunity. It’s a simple gesture that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Retail Store Manager — Lead, Coach & Deliver World‑Class Service in Broadstairs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your retail management experience and any achievements that showcase your ability to lead a team and hit sales targets.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about delivering great customer service. Share specific examples of how you've coached and supported your team in the past, and how you can bring that same energy to our showroom.
Showcase Your Leadership Style:In your application, let us know how you lead from the front. We want to see your approach to motivating a team and driving performance. Be sure to mention any digital tools you've used to enhance the customer journey.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at 360 Resourcing Solutions
✨Know Your Numbers
Before the interview, brush up on your sales figures and targets from previous roles. Be ready to discuss how you achieved these goals and what strategies you used to lead your team to success. This shows that you're not just a people person but also commercially minded.
✨Showcase Your Coaching Skills
Prepare examples of how you've coached and developed your team in the past. Think about specific situations where your guidance led to improved performance or morale. This will demonstrate your ability to inspire and lead others effectively.
✨Understand the Customer Journey
Familiarise yourself with the digital tools and processes that enhance the customer experience in retail. Be ready to discuss how you would use these tools to support your team and improve service delivery. This shows that you’re passionate about customer service and have a modern approach.
✨Be Ready for Compliance Questions
Brush up on your knowledge of compliance regulations relevant to retail, such as FCA and GDPR. Prepare to discuss how you ensure your team adheres to these standards while still delivering excellent service. This will highlight your attention to detail and commitment to best practices.
