At a Glance
- Tasks: Support homeless individuals and families in finding stable housing and overcoming barriers.
- Company: Join Ashfield District Council, a community-focused organisation making a real difference.
- Benefits: Enjoy up to 43 days off, personal development opportunities, and health perks.
- Other info: Flexible working environment with a commitment to high-quality, customer-focused services.
- Why this job: Make a positive impact on people's lives while developing your career in outreach.
- Qualifications: Strong relationship-building and problem-solving skills are essential.
The predicted salary is between 31022 - 31022 £ per year.
Ashfield District Council have an exciting opportunity for an Assertive Outreach Officer to join the team based in Kirkby-In-Ashfield. You will join us on a full time, permanent basis (37 hours per week) and in return, you will receive a competitive salary of £28,598 - £31,022 per annum (pay award pending).
This is an exciting opportunity to join the Housing Options Team as an Assertive Outreach Officer, working proactively with households who are homeless or facing urgent housing need. The role focuses on identifying support needs, tackling barriers to housing, and helping individuals and families successfully move on into settled accommodation.
You will take a person-centred and empowering approach, building trust with service users and supporting them to take an active role in improving their circumstances. As part of this role, you will carry out detailed needs assessments and develop tailored action plans in partnership with service users and a wide range of agencies, including social care, health services, and voluntary sector organisations.
You will provide hands‑on support throughout the housing journey—from searching for suitable accommodation and attending viewings, to helping individuals understand their tenancy responsibilities and sustain their new homes. The post requires strong relationship-building and problem‑solving skills, as you will work collaboratively with landlords, support providers and internal teams to find creative solutions to complex situations.
You will also play a key part in maintaining accurate case records, monitoring outcomes, and contributing to service improvement through reporting and partnership forums. A proactive, flexible attitude and a commitment to delivering high-quality, customer-focused services are essential.
Package: Up to 43 days per year including bank holidays (pro rata for part time or condensed hours), Personal Development, Free eye tests, Cycle to work scheme, Health and well-being.
Closing date: 5 July 2026. Interview date: 13 & 14 July 2026.
Why not click ‘apply’ today? Don’t miss out on this opportunity to develop your career as our Assertive Outreach Officer.
Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.
Assertive Outreach Officer employer: 360 Resourcing Solutions
At 360 Resourcing Solutions, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the KBB sector. Located in Manchester, our team enjoys structured training programmes, a clear career progression path, and attractive benefits such as a company car and bonus scheme, making it an ideal place for those looking to grow their careers in design and project management.
