At a Glance
- Tasks: Support and troubleshoot critical applications to ensure smooth operations.
- Company: Leading Housing Association providing affordable homes in London.
- Benefits: Competitive salary, flexible work arrangements, and community-focused environment.
- Other info: Opportunity for career growth in a supportive team.
- Why this job: Make a real difference in the community while developing your technical skills.
- Qualifications: Experience in application support and problem-solving skills.
The predicted salary is between 52000 - 60000 £ per year.
Applications Support Analyst (NEC Housing)
Applications Support Analyst (NEC Housing) -£52-60,000 – SE London – 2 days a week onsite
My client is a leading Housing Association who provide some of the most affordable homes in London and the South East and offer a wide range of support to the community.
We are looking to hire an Applications Support Analyst (NEC Housing) to ensure their business‑critical applications are stable
The Applications Support Specialist role exists to ensure their business‑critical applications are stable, reliable and fully supported. The Applications Support Analyst (NEC Housing) provides technical knowledge across the full application portfolio, with a heavy focus on NEC Housing, helping to keep systems running smoothly so that operational teams can deliver services effectively.
On a daily basis the Applications Support Analyst (NEC Housing) will be responsible for:
- Provide expert support across Hyde’s application portfolio, resolving incidents and service requests within agreed service levels.
- Lead the investigation and resolution of high‑priority incidents, restoring service quickly and reducing business disruption.
- Troubleshoot application, integration and data issues using a structured, methodical approach.
- Carry out root cause analysis on recurring or complex issues, documenting findings and recommending long‑term fixes.
- Perform approved configuration and setup activities in line with Hyde’s standards, controls and governance requirements.
- Support minor enhancements, defect investigations and testing activities to improve system performance and user experience.
- Support lifecycle activities including upgrades, patches, releases, regression testing and post‑implementation validation.
- Participate in disaster recovery and business continuity exercises, including readiness checks and follow‑up assurance actions.
This is a fantastic opportunity for an experienced Applications Support Analyst (NEC Housing) looking to join a really exciting brand that look after their staff. You must have prior experience supporting major enterprise applications in particular NEC Housing and a strong knowledge of application lifecycle management. You should be a team player and a clear communicator too. For the right Applications Support Analyst (NEC Housing) this offers an excellent career opportunity with a top salary and benefits backage.
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Applications Support Analyst (NEC Housing) employer: 360 Resourcing Solutions
At 360 Resourcing Solutions, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the KBB sector. Located in Manchester, our team enjoys structured training programmes, a clear career progression path, and attractive benefits such as a company car and bonus scheme, making it an ideal place for those looking to grow their careers in design and project management.
StudySmarter Expert Advice🤫
We think this is how you could land Applications Support Analyst (NEC Housing)
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at 360 Resourcing Solutions or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to 360 Resourcing Solutions.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like 360 Resourcing Solutions.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like 360 Resourcing Solutions that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at 360 Resourcing Solutions.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at 360 Resourcing Solutions and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at 360 Resourcing Solutions
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If 360 Resourcing Solutions uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
