Field Service Engineer - Electrical Bias

Our client is a market leader and global brand who specialise in the design and implementation of specialist air flow systems. With a range of leading clients across most UK universities, hospitals and biomedical research facilities, they are hugely customer centric and are experiencing significant growth.

They are looking for a Field Service Engineer to be based in or around the Milton Keynes/Northampton area to cover a region of Oxfordshire, Buckinghamshire, Cambridgeshire and London with flexibility for occasional travel to other parts of England and Scotland. A company van will be provided for this and when the role involves nights away this will be covered by the company.

Reporting into the Technical Services Department Manager the Field Service Engineer will provide field and site based Planned Preventive maintenance support of specialist products. As Field Service Engineer you will deliver a consistently high quality and a best-in-class service which is driven by an understanding of customers' needs and expectations.

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Field Service Engineer – Responsibilities

• Attend customer sites as scheduled by the Customer Service Team Leader to meet the commitments of the Department.
• Carry out Planned Preventive Maintenance (and occasional repair) work to the highest technical standard. Follow predefined procedures and guidelines to ensure continued safe/efficient operation of products.
• Work with other team members on installation, commissioning and training projects. Ensure all new equipment is installed to the highest possible standard to provide years of reliable service to our customers.
• Update the electronic job management system according to agreed procedures. Ensuring that all jobs contain relevant information to the agreed standard and are processed daily so that customer and company expectations are met.
• Develop profitable relationships with customers to ensure the ongoing promotion of the Technical Service Department and product range.
• Manage and maintain tools, parts and equipment provided by the company in line with agreed procedures and standards. xgikmsk

Field Service Engineer – Key Skills

• Multi Skilled Engineer or electrical bias technician/engineer ideally with some multi-site experience.
• Proven background with Electrical, Pneumatic and experience in dealing with PLC.
• Fault finding...