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- Tasks: Engage with customers, provide support, and help them find storage solutions.
- Company: Join a leading self-storage company focused on customer satisfaction.
- Benefits: Enjoy a salary of £25,500 plus bonuses and fantastic benefits.
- Why this job: Kickstart your career in a supportive environment with growth opportunities.
- Qualifications: No prior experience needed; just bring your passion for customer service!
- Other info: This is a 12-month maternity cover position.
The predicted salary is between 15300 - 20400 £ per year.
Trainee Customer Advisor – 12 Month Mat Cover- Self Storage Salary: £25,500 + bonuses Are you ready to kickstart your career in customer service with a leading self-storage company? With a base salary of £25,500, plus bonus opportunities and fantastic benefits, this role offers an excellent chance for career growth and development. About the Role: As a Trainee Customer Advisor in our self-storage facility, you\’ll play a vital role in providing outstanding customer service. Whether you\’re engaging with customers face-to-face, handling phone inquiries, or assisting clients in their local area, your aim will be to build strong relationships and help customers find the perfect storage solutions. Key Responsibilities: Deliver exceptional customer service by assisting customers both over the phone and in person. Guide customers in choosing the right storage options that meet their needs. Ensure the facility runs smoothly and customers receive a high level of support. Highlight the unique benefits of our self-storage solutions and what makes our company stand out. Maintain a safe and compliant work environment, adhering to Health and Safety regulations. Support the team in contributing to a positive customer experience and facility reputation. What We\’re Looking For: Previous c…
Trainee Customer Advisor - 12 Month Mat cover employer: 360 Resourcing Careers
Contact Detail:
360 Resourcing Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Customer Advisor - 12 Month Mat cover
✨Tip Number 1
Familiarize yourself with the self-storage industry and our specific offerings. Understanding the unique benefits of our services will help you engage with customers more effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for real-life interactions with customers, whether in person or over the phone, and show us that you're ready to handle various situations.
✨Tip Number 3
Highlight any previous experience in customer-facing roles, even if it's informal. Sharing stories about how you've successfully assisted others can make a strong impression and demonstrate your potential as a Trainee Customer Advisor.
✨Tip Number 4
Show enthusiasm for the role and our company culture during your interactions. We value candidates who are genuinely excited about providing exceptional customer service and contributing to a positive team environment.
We think you need these skills to ace Trainee Customer Advisor - 12 Month Mat cover
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and skills. Emphasize any previous roles where you engaged with customers, as this will show your capability in delivering exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific reasons why you want to work as a Trainee Customer Advisor and how your skills align with the responsibilities outlined in the job description.
Showcase Your Communication Skills: In your application, demonstrate your strong communication skills. Provide examples of how you've effectively interacted with customers in the past, whether in person or over the phone, to illustrate your ability to build relationships.
Highlight Your Teamwork Experience: Since the role involves supporting a team, include examples of your teamwork experience. Discuss how you've contributed to a positive environment in previous roles and how you can bring that same energy to the new position.
How to prepare for a job interview at 360 Resourcing Careers
✨Show Your Customer Service Skills
Since this role is all about providing outstanding customer service, be prepared to share examples from your past experiences where you successfully assisted customers. Highlight your ability to handle inquiries both in person and over the phone.
✨Understand the Company and Its Services
Do some research on the self-storage industry and the specific services offered by the company. Being knowledgeable about their unique benefits will help you stand out and show your genuine interest in the role.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss how you would guide customers in choosing the right storage options. Think of potential scenarios and how you would address customer needs effectively, showcasing your problem-solving skills.
✨Emphasize Teamwork and Positive Attitude
The role requires contributing to a positive customer experience and facility reputation. Share examples of how you've worked well in a team and maintained a positive attitude, even in challenging situations.
