At a Glance
- Tasks: Coordinate care packages and support staff to deliver high-quality, person-centred care.
- Company: 360 Community Care, dedicated to empowering individuals in their own homes.
- Benefits: Hybrid working, commission structure, increased leave, and a birthday off!
- Other info: Join a supportive team with excellent training and career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your career in care.
- Qualifications: Experience in healthcare or social care, strong organisational and communication skills.
At 360 Community Care, we provide high-quality domiciliary care to people who require support to live independently in their own homes and communities. Our approach is warm, empathetic and person-centred. We support individuals with a range of needs, including mental health conditions, learning disabilities, autism and complex health needs. As part of the 360 Group, we are committed to safe, accountable and least restrictive practice and work in line with CQC standards.
We are looking for a Care Coordinator to join our team and help ensure our care services are safe, well-coordinated and consistently delivered to a high standard. You will work closely with the people we support, their families, care workers, healthcare professionals, commissioners and the Registered Manager. You will play an important role in coordinating care packages, supporting staff and maintaining excellent standards of care and compliance. This role would suit someone who is organised, compassionate, confident and passionate about making a positive difference to people's lives.
Key Duties
- Coordinate care packages and allocate care workers according to individual needs.
- Maintain accurate care schedules, care plans and service documentation.
- Work with PWS, families and professionals to develop and review person-centred care plans.
- Respond to staff absences and emergencies, ensuring continuity of care.
- Support care workers with guidance, communication and day-to-day queries.
- Monitor care quality, safeguarding, risk management and CQC compliance.
- Attend reviews, safeguarding meetings and other relevant meetings.
- Support audits, quality assurance and client feedback processes.
- Build positive relationships with PWS, families, staff and external stakeholders.
- Monitor service KPIs and ensure high standards of care delivery are maintained.
- Support recruitment, induction and training of care staff.
- Participate in the on-call rota.
Essential Requirements
- Previous experience within healthcare, social care or domiciliary care industry as either a Care Coordinator or Recruiter.
- Experience of coordinating or supervising care services is desirable.
- Good understanding of person-centred care, safeguarding and risk management.
- Strong organisational and communication skills.
- Ability to work independently and manage competing priorities.
- Ability to build positive relationships with PWS, families and professionals.
- Good understanding of confidentiality, record keeping and regulatory requirements.
This role involves direct access to the people we support. A full Enhanced DBS check will be required. On-call cover is required as part of the role. Full induction and clinical training will be provided. Fully funded Care Certificate training and safeguarding training are available. The successful candidate must be committed to our BLEEP values: Building Trust, Leaders in Our Field, Empowering Independence, Exceeding Expectations and Personalisation.
Benefits
- Hybrid working model.
- Commission structure in place.
- State-of-the-art offices in Canary Wharf with free on-site barista.
- Increased annual leave with length of service.
- Birthday off.
- EAP programme.
If you're passionate about delivering high-quality care and helping people maintain their independence, we'd love to hear from you.
Community Care Coordinator in Canary Wharf employer: 360 Community Care
360 Care Group is an exceptional employer, offering a dynamic work environment in London or the East Midlands where you can make a meaningful impact on care quality and clinical operations. With a strong focus on employee growth, we provide opportunities for professional development and leadership training, all while fostering a collaborative culture that values innovation and continuous improvement. Our hybrid work model ensures flexibility, allowing you to balance your professional and personal life effectively.
StudySmarter Expert Advice🤫
We think this is how you could land Community Care Coordinator in Canary Wharf
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like 360 Community Care.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at 360 Community Care.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like 360 Community Care, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Community Care Coordinator in Canary Wharf
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at 360 Community Care.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at 360 Community Care.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to 360 Community Care. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at 360 Community Care. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at 360 Community Care
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research 360 Community Care’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
