Candidate Consultant in Canary Wharf

At 360 Care Group, we are a specialist provider of community care, supported living, complex care, children’s services and respite support across the UK. We provide high-quality, person-centred support to individuals with a range of needs, helping them live safer, healthier and more independent lives. Quality, safety and continuous improvement are central to everything we do. Our values of Building Trust, Listening, Exceeding Expectations, Empowering Independence and Pioneering guide how we support the people we care for and our workforce.

We are looking for a proactive, motivated and experienced Candidate Consultant to join our team on a 12-month fixed-term contract. You will be responsible for sourcing, attracting, screening and onboarding high-quality care professionals to support our growing community care services. This will include recruiting Mental Health Support Workers, Registered Mental Health Nurses (RMNs) and Complex Care Support Workers across services including CAMHS, Adult Supported Living and Physical Complex Care. You will manage candidates throughout the recruitment journey, ensuring they receive a positive and professional experience while meeting all required compliance, regulatory and service-specific requirements.

Key Duties

• Build and manage a strong candidate pipeline based on skills, experience, location and availability.
• Source, attract and conduct initial screening of suitable candidates.
• Provide candidates with a clear, responsive and supportive recruitment journey.
• Maintain regular contact with candidates, addressing queries and preventing unnecessary delays or drop-off.
• Work closely with the Onboarding team to ensure all compliance, training and safer recruitment requirements are completed.
• Arrange and facilitate meet-and-greets with relevant care teams.
• Provide clear handovers to Care Coordination regarding candidate experience, skills, availability and suitability.
• Support candidates and Care Coordination throughout the deployment process.
• Meet agreed KPIs across engagement, onboarding, clearance and conversion.
• Identify reasons candidates decline, withdraw or stall and suggest improvements to the recruitment process.
• Maintain accurate candidate and compliance records.
• Work in line with CQC requirements, internal policies and quality standards.

Essential Requirements

• Experience in recruitment, candidate management or workforce engagement.
• Experience managing candidate pipelines and onboarding journeys.
• Strong communication and relationship-building skills.
• Excellent organisation, follow-up and attention to detail.
• Ability to address concerns and maintain candidate engagement.
• Experience working towards KPIs and using recruitment, onboarding or workforce management systems.
• Understanding of confidentiality and regulatory compliance.
• Proactive, confident and results-focused approach.

Desirable:

• Experience recruiting within healthcare or social care.
• Knowledge of CQC and safer recruitment requirements.
• Experience converting agency workers into permanent or bank staff.

Benefits

• Hybrid working model.
• Commission structure in place.
• State-of-the-art offices in Canary Wharf with free on-site barista.
• Increased annual leave with length of service.
• Birthday off.
• EAP programme.

Things to Note

• 12-month fixed-term contract.
• A Basic DBS check will be required.
• All appointments are subject to safer recruitment checks, including satisfactory references, employment history and right to work verification.
• The successful candidate will be expected to maintain high standards of confidentiality and professionalism.
• 360 Care Group is committed to equality, diversity and inclusion and welcomes applications from all backgrounds.
• Recruitment decisions are based on skills, experience, values and potential, with equal opportunities for all.

If you’re passionate about recruitment and want to help us build a high-quality care workforce, we’d love to hear from you.