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- Tasks: Coordinate out-of-hours support, manage incidents, and ensure effective communication.
- Company: 360 Care Group, a values-driven organisation focused on high-quality care.
- Benefits: Flexible remote work, part-time hours, and the chance to make a real difference.
- Other info: Ideal for calm professionals who thrive under pressure and want to grow.
- Why this job: Be a vital part of a supportive team, helping others during crucial times.
- Qualifications: Experience in care or coordination, with strong decision-making skills.
The predicted salary is between 30000 - 40000 £ per year.
About Us: 360 Care Group is a fast-growing, values-driven organisation delivering high-quality, person-centred care across CAMHS and Supported Living services. We are committed to safe, consistent, and outcome-focused support that genuinely improves lives. As we continue to expand, we are strengthening our out-of-hours provision to ensure our services remain safe, responsive, and well-supported at all times.
The Role: We are recruiting 2 Out of Hours Coordinators to join our team. This is a fully remote, part-time role offering flexibility while playing a vital part in supporting services outside of standard working hours. You will be the key point of contact during the weekends and bank holidays, ensuring incidents, safeguarding concerns, and staffing issues are managed effectively and escalated appropriately.
Hours & Shift Pattern: This is a part-time role of approximately 24 hours per week, covering out-of-hours weekends and bank holidays. We are open to either a single 24-hour shift or two 12-hour shifts (day or night), depending on service needs and candidate preference where possible. The role involves fixed weekend and bank holiday cover. Additional commitment: 08:30 AM – 09:30 AM on Monday, and/or 1 hour during weekday daytime for 1:1s, handovers, and supervision.
Key Responsibilities:
- Act as the main point of contact for all out-of-hours calls and incidents
- Assess risk and triage situations appropriately
- Support and guide care staff in real time
- Manage safeguarding concerns and operational escalations
- Coordinate emergency staffing cover when required
- Maintain accurate records on internal systems
- Ensure clear and structured handovers between shifts
- Escalate high-risk issues in line with policy
About You: Experience in care, support work, coordination, or similar environments. CAMHS experience is desirable but not essential. We are looking for calm, confident professionals who can think clearly under pressure and make effective decisions in real time. Strong safeguarding awareness and escalation skills. Excellent communication and decision-making ability. The ability to remain calm in high-pressure situations. Competence using digital systems.
Important Requirements: Must be comfortable working out-of-hours consistently. Must be willing to work weekends and bank holidays. This is a part-time role (around 24 hours per week). Enhanced DBS and full pre-employment checks required.
Out of Hours Coordinator in Swindon employer: 360 Care Group
Contact Detail:
360 Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Out of Hours Coordinator in Swindon
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who might know about out-of-hours roles. A friendly chat can lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your safeguarding knowledge and decision-making skills. Think of real-life scenarios where you had to stay calm under pressure – these will impress the hiring team!
✨Tip Number 3
Show your flexibility! Since this role involves working weekends and bank holidays, highlight your availability and willingness to adapt to the needs of the service during your conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our values-driven team at 360 Care Group.
We think you need these skills to ace Out of Hours Coordinator in Swindon
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let your passion for person-centred care shine through. We want to see how your values align with ours at 360 Care Group, so share your experiences that highlight your commitment to improving lives.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure you clearly outline your relevant experience and skills, especially those related to out-of-hours coordination and safeguarding.
Tailor Your Application: Don’t just send a generic application! Tailor it to the Out of Hours Coordinator role by mentioning specific responsibilities from the job description. This shows us you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at 360 Care Group
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Out of Hours Coordinator. Familiarise yourself with the key tasks like managing incidents and coordinating staffing cover. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Calmness Under Pressure
Since this role involves making decisions in high-pressure situations, prepare examples from your past experiences where you've successfully managed stress. Highlight how you remained calm and made effective decisions, as this will resonate well with the interviewers.
✨Brush Up on Safeguarding Knowledge
Given the importance of safeguarding in this position, be ready to discuss your understanding of safeguarding policies and procedures. You might want to review relevant legislation or case studies to illustrate your awareness and commitment to keeping individuals safe.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your decision-making skills. Think about potential out-of-hours situations you might face and how you would handle them. Practising these scenarios can help you articulate your thought process clearly during the interview.