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- Tasks: Coordinate out-of-hours support, manage incidents, and ensure effective communication.
- Company: 360 Care Group, a values-driven organisation focused on high-quality care.
- Benefits: Flexible remote work, part-time hours, and the chance to make a real difference.
- Other info: Ideal for calm professionals who thrive under pressure and want to grow.
- Why this job: Be a vital part of a supportive team, helping others during crucial times.
- Qualifications: Experience in care or coordination, with strong decision-making skills.
The predicted salary is between 30000 - 40000 £ per year.
About Us: 360 Care Group is a fast-growing, values-driven organisation delivering high-quality, person-centred care across CAMHS and Supported Living services. We are committed to safe, consistent, and outcome-focused support that genuinely improves lives. As we continue to expand, we are strengthening our out-of-hours provision to ensure our services remain safe, responsive, and well-supported at all times.
The Role: We are recruiting 2 Out of Hours Coordinators to join our team. This is a fully remote, part-time role offering flexibility while playing a vital part in supporting services outside of standard working hours. You will be the key point of contact during the weekends and bank holidays, ensuring incidents, safeguarding concerns, and staffing issues are managed effectively and escalated appropriately.
Hours & Shift Pattern: This is a part-time role of approximately 24 hours per week, covering out-of-hours weekends and bank holidays. We are open to either a single 24-hour shift or two 12-hour shifts (day or night), depending on service needs and candidate preference where possible. The role involves fixed weekend and bank holiday cover. Additional commitment: 08:30 AM – 09:30 AM on Monday, and/or 1 hour during weekday daytime for 1:1s, handovers, and supervision.
Key Responsibilities:
- Act as the main point of contact for all out-of-hours calls and incidents
- Assess risk and triage situations appropriately
- Support and guide care staff in real time
- Manage safeguarding concerns and operational escalations
- Coordinate emergency staffing cover when required
- Maintain accurate records on internal systems
- Ensure clear and structured handovers between shifts
- Escalate high-risk issues in line with policy
About You: Experience in care, support work, coordination, or similar environments. CAMHS experience is desirable but not essential. We are looking for calm, confident professionals who can think clearly under pressure and make effective decisions in real time. Strong safeguarding awareness and escalation skills. Excellent communication and decision-making ability. The ability to remain calm in high-pressure situations. Competence using digital systems.
Important Requirements: Must be comfortable working out-of-hours consistently. Must be willing to work weekends and bank holidays. This is a part-time role (around 24 hours per week). Enhanced DBS and full pre-employment checks required.
Out of Hours Coordinator in Belfast employer: 360 Care Group
Contact Detail:
360 Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Out of Hours Coordinator in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for opportunities. Sometimes, a friendly chat can lead to a job offer before it even hits the job boards.
✨Tip Number 2
Prepare for those interviews! Research common questions for Out of Hours Coordinator roles and practice your responses. We want you to feel confident and ready to showcase your skills in real-time decision-making.
✨Tip Number 3
Show off your flexibility! Since this role involves working weekends and bank holidays, highlight your availability and willingness to adapt. Employers love candidates who can step up when needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who align with our values at 360 Care Group.
We think you need these skills to ace Out of Hours Coordinator in Belfast
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let your passion for delivering high-quality care shine through. We want to see how your values align with ours at 360 Care Group, so share your experiences that highlight your commitment to person-centred support.
Tailor Your Application: Make sure to customise your application for the Out of Hours Coordinator role. Highlight relevant experience in care or coordination, and don’t forget to mention any specific skills that relate to managing incidents and safeguarding concerns.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use simple language and structure your thoughts well. This will help us understand your qualifications and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at 360 Care Group
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Out of Hours Coordinator. Familiarise yourself with the key tasks like managing incidents and coordinating staffing cover. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Calmness Under Pressure
Since this role involves making decisions in high-pressure situations, prepare examples from your past experiences where you've successfully managed stress. Highlight how you remained calm and made effective decisions, as this will resonate well with the interviewers.
✨Brush Up on Safeguarding Knowledge
Given the importance of safeguarding in this role, be ready to discuss your understanding of safeguarding policies and procedures. Think of scenarios where you had to escalate concerns and how you handled them, as this will showcase your awareness and competence.
✨Prepare Questions About Flexibility and Support
Since the role offers flexibility, come prepared with questions about shift patterns and support during out-of-hours. This shows that you’re proactive and serious about ensuring you can meet the demands of the job while also balancing your own needs.