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- Tasks: Coordinate out-of-hours support, manage incidents, and ensure staff are well-supported.
- Company: 360 Care Group, a values-driven organisation focused on high-quality care.
- Benefits: Flexible remote work, part-time hours, and the chance to make a real difference.
- Other info: Part-time role with opportunities for personal growth and development.
- Why this job: Be a vital part of a team that improves lives through effective support.
- Qualifications: Experience in care or coordination; calm under pressure with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
About Us: 360 Care Group is a fast-growing, values-driven organisation delivering high-quality, person-centred care across CAMHS and Supported Living services. We are committed to safe, consistent, and outcome-focused support that genuinely improves lives. As we continue to expand, we are strengthening our out-of-hours provision to ensure our services remain safe, responsive, and well-supported at all times.
The Role: We are recruiting 2 Out of Hours Coordinators to join our team. This is a fully remote, part-time role offering flexibility while playing a vital part in supporting services outside of standard working hours. You will be the key point of contact during the weekends and bank holidays, ensuring incidents, safeguarding concerns, and staffing issues are managed effectively and escalated appropriately.
Hours & Shift Pattern: This is a part-time role of approximately 24 hours per week, covering out-of-hours weekends and bank holidays. We are open to either a single 24-hour shift or two 12-hour shifts (day or night), depending on service needs and candidate preference where possible. The role involves fixed weekend and bank holiday cover. Additional commitment: 08:30 AM – 09:30 AM on Monday, and/or 1 hour during weekday daytime for 1:1s, handovers, and supervision.
Key Responsibilities:
- Act as the main point of contact for all out-of-hours calls and incidents
- Assess risk and triage situations appropriately
- Support and guide care staff in real time
- Manage safeguarding concerns and operational escalations
- Coordinate emergency staffing cover when required
- Maintain accurate records on internal systems
- Ensure clear and structured handovers between shifts
- Escalate high-risk issues in line with policy
About You:
- Experience in care, support work, coordination, or similar environments
- CAMHS experience is desirable but not essential
- We are looking for calm, confident professionals who can think clearly under pressure and make effective decisions in real time.
- Strong safeguarding awareness and escalation skills
- Excellent communication and decision-making ability
- The ability to remain calm in high-pressure situations
- Competence using digital systems
Important Requirements:
- Must be comfortable working out-of-hours consistently
- Must be willing to work weekends and bank holidays
- This is a part-time role (around 24 hours per week)
- Enhanced DBS and full pre-employment checks required
Out of Hours Coordinator in Aberdeen employer: 360 Care Group
Contact Detail:
360 Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Out of Hours Coordinator in Aberdeen
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for opportunities. Sometimes, a friendly chat can lead to a hidden job opening that’s not even advertised.
✨Tip Number 2
Prepare for those interviews! Research common questions for Out of Hours Coordinator roles and practice your responses. We want you to feel confident and ready to showcase your skills in real-time decision-making and safeguarding awareness.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got all the latest openings listed there, and it’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to navigate!
We think you need these skills to ace Out of Hours Coordinator in Aberdeen
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let your passion for person-centred care shine through. We want to see how your values align with ours at 360 Care Group, so share your experiences that highlight your commitment to improving lives.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure you clearly outline your relevant experience and skills, especially in care coordination or similar roles. Avoid jargon and keep it simple!
Highlight Your Decision-Making Skills: As an Out of Hours Coordinator, you'll need to think on your feet. In your application, give examples of times when you've had to make quick decisions under pressure. This will show us you're ready for the challenges of the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at 360 Care Group
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Out of Hours Coordinator. Familiarise yourself with the key tasks like managing incidents and coordinating staffing cover. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Calmness Under Pressure
Since this role involves making decisions in high-pressure situations, prepare examples from your past experiences where you've successfully managed stress. Highlight how you remained calm and made effective decisions, as this will resonate well with the interviewers.
✨Demonstrate Strong Communication Skills
As a key point of contact, communication is crucial. Be ready to discuss how you’ve effectively communicated with teams or clients in previous roles. Practise articulating your thoughts clearly and concisely during the interview to showcase your ability to convey important information.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your decision-making and safeguarding awareness. Think through potential situations you might face in the role and how you would handle them. This preparation will help you respond thoughtfully and demonstrate your problem-solving skills.