At a Glance
- Tasks: Lead daily operations and create unforgettable guest experiences at Café François.
- Company: Vibrant French brasserie near Borough Market with a lively atmosphere.
- Benefits: Competitive salary, paid overtime, and opportunities for professional growth.
- Other info: Flexible hours, including evenings and weekends, in a dynamic setting.
- Why this job: Join a passionate team and make a real impact in the hospitality industry.
- Qualifications: Experience as a General Manager or AGM in a fast-paced restaurant environment.
The predicted salary is between 62000 - 67000 £ per year.
We are looking for an experienced and passionate General Manager to lead Cafe Francois and deliver exceptional guest experiences. You will oversee all aspects of daily operations, manage and motivate the team, drive revenue growth, and ensure the highest standards of customer service, compliance, and operational excellence. This is an exciting opportunity for a hands-on leader with strong commercial awareness and a genuine passion for hospitality.
Key Responsibilities
- Manage the day-to-day operations of the venue
- Lead, coach, and develop front-of-house and back-of-house teams
- Drive sales, profitability, and business performance
- Maintain exceptional customer service standards
- Manage staffing levels, rotas, recruitment, and training
- Ensure compliance with health & safety, licensing, and food hygiene regulations
- Monitor budgets, stock control, and labour costs
- Build positive relationships with guests, suppliers, and stakeholders
- Handle customer feedback professionally and effectively
Requirements
- Previous experience as a General Manager or AGM in a fast-paced restaurant
- Strong leadership and team management skills
- Excellent organisational and communication abilities
- Commercially minded with experience managing budgets and KPIs
- Ability to work in a fast-paced environment
- Knowledge of UK hospitality compliance and licensing regulations
- Flexible approach to working hours, including evenings and weekends
Café Francois, a vibrant all-day French brasserie adjacent to Borough Market, just minutes from London Bridge, inspired by the grand cafés of Paris and the convivial spirit of London dining.
General Manager in London employer: 34 St James Ltd. T/A Maison Franois
Café Francois offers an exceptional work environment for passionate hospitality professionals, situated in the vibrant Borough Market. As a General Manager, you will benefit from a supportive culture that prioritises employee development and encourages creativity, all while enjoying competitive pay and paid overtime. Join us to lead a dynamic team in delivering memorable dining experiences in one of London's most iconic locations.
Contact Details:
34 St James Ltd. T/A Maison Franois Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Cafe Francois. A personal recommendation can go a long way in landing that General Manager role.
✨Tip Number 2
Show off your passion for hospitality! When you get the chance to chat with potential employers, share your love for creating exceptional guest experiences. Let them see that you’re not just about managing operations but also about making every visit memorable.
✨Tip Number 3
Prepare for the interview by knowing your stuff! Research Cafe Francois, its menu, and its vibe. Be ready to discuss how your experience aligns with their goals and how you can drive sales and enhance customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and commitment to delivering exceptional guest experiences.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the General Manager role at Café François. Highlight relevant experience, especially in managing teams and driving sales, to show us you’re the perfect fit for our vibrant café.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your achievements and skills, making it easy for us to see how you can contribute to our team and enhance our operations.
Apply Through Our Website:We encourage you to apply directly through our website. This way, you’ll ensure your application reaches us quickly and efficiently, and you’ll get a feel for our brand and values while you’re at it!
How to prepare for a job interview at 34 St James Ltd. T/A Maison Franois
✨Know Your Venue
Before the interview, make sure you research Café Francois thoroughly. Familiarise yourself with their menu, the vibe of the place, and their customer service style. This will not only show your genuine interest but also help you tailor your answers to align with their values.
✨Showcase Your Leadership Skills
As a General Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Be ready to discuss how you motivate and develop your staff, as this is crucial for the role.
✨Understand Financials
Brush up on your knowledge of budgets, KPIs, and financial management. Be prepared to discuss how you've driven sales and profitability in previous roles. You might even want to bring some ideas on how you could enhance Café Francois' business performance.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle customer complaints, manage staffing issues, or ensure compliance with health and safety regulations. Practising these scenarios can help you respond confidently during the interview.
