At a Glance
- Tasks: Lead daily operations and inspire your team to deliver amazing guest experiences.
- Company: Cafe Francois, a vibrant spot in Borough Market with a passion for hospitality.
- Benefits: Competitive salary, paid overtime, and opportunities for professional growth.
- Other info: Exciting opportunity for hands-on leaders looking to grow in a thriving environment.
- Why this job: Join a dynamic team and make a real impact in the heart of London’s food scene.
- Qualifications: Experience in hospitality management and a passion for exceptional service.
The predicted salary is between 62000 - 67000 £ per year.
We are looking for an experienced and passionate General Manager to lead Cafe Francois and deliver exceptional guest experiences. You will oversee all aspects of daily operations, manage and motivate the team, drive revenue growth, and ensure the highest standards of customer service, compliance, and operational excellence. This is an exciting opportunity for a hands-on leader with strong commercial awareness and a genuine passion for hospitality.
Key Responsibilities
- Manage the day-to-day operations of the venue
- Lead, coach, and develop front-of-house and back-of-house teams
- Drive sales, profitability, and business performance
- Maintain exceptional customer service standards
- Manage staffing levels, rotas, recruitment, and training
- Ensure compliance with health and safety regulations
General Manager employer: 34 St James Ltd. T/A Maison Franois
At Cafe Francois, we pride ourselves on fostering a vibrant and inclusive work culture that values teamwork and personal growth. As a General Manager, you will benefit from competitive pay, paid overtime, and opportunities for professional development in the heart of Borough Market, a bustling hub of culinary excellence. Join us to lead a passionate team dedicated to delivering unforgettable guest experiences in a dynamic environment.
Contact Details:
34 St James Ltd. T/A Maison Franois Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the hunt for a General Manager role. You never know who might have the inside scoop on an opening at Cafe Francois or elsewhere.
✨Tip Number 2
Prepare for those interviews! Research Cafe Francois, understand their values, and think about how your experience aligns with their goals. We want you to shine when discussing how you can drive sales and maintain exceptional customer service.
✨Tip Number 3
Show off your leadership skills! During interviews, share specific examples of how you've successfully managed teams and improved operations in previous roles. This will demonstrate your hands-on approach and passion for hospitality.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in the process.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and commitment to delivering exceptional guest experiences.
Highlight Your Leadership Skills:As a General Manager, you'll be leading a team, so make sure to showcase your leadership abilities in your application. Talk about how you've motivated teams in the past and any successful training or development initiatives you've implemented.
Be Specific About Your Achievements:Use concrete examples to demonstrate your impact on previous roles. Whether it's driving sales growth or improving customer satisfaction, quantifying your achievements can really make your application stand out.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get to know you better!
How to prepare for a job interview at 34 St James Ltd. T/A Maison Franois
✨Know Your Venue
Before the interview, take some time to research Cafe Francois. Familiarise yourself with their menu, values, and customer reviews. This will not only show your genuine interest but also help you tailor your answers to align with their brand.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved operational efficiency. Be ready to discuss how you motivate and develop your staff.
✨Understand Financials
Since driving revenue growth is key, brush up on your financial knowledge. Be prepared to discuss how you've managed budgets, increased sales, or implemented cost-saving measures in previous roles. This will highlight your commercial awareness and strategic thinking.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the cafe's goals, challenges, and team dynamics. This shows that you're not just interested in the role, but also in contributing to the cafe's success and understanding its culture.
