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- Tasks: Be the welcoming face of our luxury restaurant, managing reservations and ensuring guest satisfaction.
- Company: 34 Mayfair is a prestigious restaurant in London known for its exquisite dining experience and Art Deco ambiance.
- Benefits: Enjoy generous discounts, 28 days holiday, and exclusive perks like gym and travel discounts.
- Why this job: Join a dynamic team in a vibrant setting, perfect for those passionate about hospitality and service.
- Qualifications: Previous experience in hospitality, excellent communication skills, and a friendly demeanor are essential.
- Other info: We value diversity and promote equal opportunities in our workplace.
The predicted salary is between 24000 - 36000 £ per year.
Nestled in the heart of London's Mayfair, 34 Mayfair is a distinguished restaurant celebrated for its sophisticated ambiance, culinary excellence, and impeccable service. As a beacon of luxury dining, 34 Mayfair offers a unique blend of classic and contemporary elements, creating an unparalleled experience for our guests. Inspired by the Art Deco movement, this stunning restaurant features pieces from renowned artist Tracey Emin. Join our exceptional team and contribute to the legacy of one of Mayfair's premier dining establishments.
We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant.
Key Responsibilities:
– Greet and welcome guests with warmth and professionalism.
– Manage reservations, ensuring accurate and efficient table assignments.
– Open Table and/or Seven Rooms experience.
– Coordinate with the service team to ensure a seamless dining experience.
– Answer phone calls and inquiries, providing information and assistance.
– Maintain the reception area, keeping it clean and organized.
– Uphold the highest standards of service and guest satisfaction.
Requirements:
– Previous experience as a receptionist or host or Maitre D in a restaurant or hospitality setting.
– Experience with either Open Table or Seven Rooms.
– Excellent communication and interpersonal skills.
– Strong organizational skills and attention to detail.
– Ability to multitask in a fast-paced environment.
– Positive and friendly demeanour.
Benefits:
– Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group
– Unrivalled opportunities for progression across the Group
– 28 days holiday, increasing with length of service up to 5 extra days
– Recommend a friend scheme with great bonuses per individual referral
– Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more
– Reward programmes, long service awards, and staff recognition and incentives
Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.
We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
AMRT1_UKCT
Receptionist employer: 34 Mayfair
Contact Detail:
34 Mayfair Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarize yourself with the Art Deco movement and the unique ambiance of 34 Mayfair. This knowledge will help you connect with the restaurant's theme during your interview and show your genuine interest in the establishment.
✨Tip Number 2
Highlight your experience with reservation systems like Open Table or Seven Rooms. If you have used these platforms before, be ready to discuss specific scenarios where you managed reservations effectively.
✨Tip Number 3
Demonstrate your customer service skills by preparing examples of how you've handled challenging situations in previous roles. This will showcase your ability to maintain a positive demeanor under pressure.
✨Tip Number 4
Research the restaurant's menu and signature dishes. Being knowledgeable about what 34 Mayfair offers will allow you to engage with guests more effectively and enhance their dining experience.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Receptionist position at 34 Mayfair. Understand the key responsibilities and requirements, especially the importance of customer service and organizational skills.
Tailor Your CV: Customize your CV to highlight relevant experience in hospitality or as a receptionist. Emphasize your communication skills, attention to detail, and any experience with Open Table or Seven Rooms.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the restaurant's ambiance. Mention specific experiences that demonstrate your ability to create a welcoming environment for guests.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, and that your documents present a professional image.
How to prepare for a job interview at 34 Mayfair
✨Show Your Warmth
As a Receptionist, your first impression is crucial. Practice greeting with a warm smile and a friendly tone to convey your passion for hospitality.
✨Know the Menu
Familiarize yourself with the restaurant's menu and offerings. This knowledge will help you answer guest inquiries confidently and enhance their dining experience.
✨Demonstrate Organizational Skills
Be prepared to discuss how you manage reservations and multitask in a fast-paced environment. Share specific examples from your previous experience that highlight your organizational abilities.
✨Highlight Relevant Experience
If you have experience with Open Table or Seven Rooms, make sure to mention it. Discuss how this experience has equipped you to handle reservations efficiently and improve guest satisfaction.
