33mm is a premium unisex fashion brand designed for non-conformists and inspired by nostalgia. We launched 33mm because we couldn’t find fashion pieces that met our standards. There was a lack of gender-fluid jewellery that was both timeless and affordable. We also love vintage clothing, but it often doesn’t fit well or the material is worn out. That’s why we decided to create pieces we genuinely love.
We believe in crafting timeless designs that outlast seasonal trends and can be treasured for years to come.
Role Description
- Analyse customer behaviour using heatmaps, funnels, and feedback to identify user experience pain points and improvement opportunities.
- Use data and analytics to track site performance and uncover opportunities to increase site speed and conversion.
- Produce weekly conversion-funnel reports with clear, actionable recommendations.
- Track and report on key performance indicators such as conversion rate, average order value, revenue and customer retention.
- Implement and manage structured tests and personalisation strategies to improve conversion.
- Manage Shopify updates including products, collections, pages, merchandising and on-site content.
- Maintain site quality across Shopify, ensuring strong performance, mobile responsiveness and a bug‑free experience.
- Manage third‑party applications and integrations to enhance functionality and the customer journey.
- Work with external developers to resolve technical issues and deliver new features, ensuring ongoing site stability and optimisation.
- Collaborate with back‑end and operations teams to ensure a seamless end‑to‑end customer experience.
- Manage customer feedback and address issues related to the online shopping experience.
The Ideal Candidate
Above all, we’re looking for someone kind and caring who takes ownership and proactively strives to make a positive impact within our team.
- Proven experience in conversion optimisation.
- Two or more years of experience in online retail, preferably within the fashion industry.
- Proficiency in Shopify and analytics tools such as Google Analytics and Hotjar.
- Ability to produce clear, data‑driven analysis and reports.
- Experience running structured testing and able to present the findings.
- Strong commercial and growth‑focused mindset.
- Organised, with the ability to manage multiple projects in a fast‑paced environment.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industry
Retail Apparel and Fashion
#J-18808-Ljbffr
Ecommerce & CRO Specialist in Manchester employer: 33mm
At 33mm, we pride ourselves on fostering a vibrant and inclusive work culture that celebrates creativity and innovation. Located in the heart of Manchester, our team enjoys a collaborative environment where personal growth is encouraged through ongoing training and mentorship opportunities. Join us to be part of a dynamic fashion community that values your unique perspective and offers the chance to make a meaningful impact in the world of social storytelling.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce & CRO Specialist in Manchester
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like 33mm are looking for when hiring for a Ecommerce & CRO Specialist.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to 33mm for the Ecommerce & CRO Specialist, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at 33mm as a Ecommerce & CRO Specialist, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out 33mm’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce & CRO Specialist.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at 33mm, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with 33mm's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at 33mm. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at 33mm
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that 33mm uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at 33mm. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
