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- Tasks: Support daily ecommerce operations, manage product data, and enhance customer experience.
- Company: Join a dynamic team in a fast-paced ecommerce environment.
- Benefits: Enjoy private medical insurance, staff discounts, flexible hours, and exciting company events.
- Other info: Opportunity to work with innovative tools and grow your career in ecommerce.
- Why this job: Make a real impact on customer journeys and drive ecommerce success.
- Qualifications: 2+ years in ecommerce, strong data management skills, and a collaborative spirit.
The predicted salary is between 30000 - 40000 £ per year.
The Ecommerce Executive supports the day-to-day running and optimisation of the ecommerce channel, ensuring a smooth customer journey and a high standard of accuracy and commercial focus.
You will be responsible for product catalogue uploads, managing product data and supporting onsite merchandising across launches, campaigns and BAU trading, including working with CSV files to maintain product information and content.
The role supports trading performance through analysis of customer behaviour, conversion and funnel performance, identifying opportunities to improve the onsite experience and overall performance.
Working closely with cross-functional teams, you will help deliver a seamless onsite experience and contribute to ongoing site improvements, including trading reporting and highlighting key wins and opportunities across markets.
Responsibilities- Support the day-to-day trading of the website, including product launches and seasonal campaigns, ensuring products, collections and content are correctly set up and optimised.
- Support product merchandising across collection and category pages, ensuring strong product visibility and clear navigation, working closely with merchandising and marketing teams to align launches and promotional activity.
- Take responsibility for product catalogue uploads via CSV, ensuring data accuracy and completeness, and coordinate pre- and post-launch checks to ensure all products and content are correctly set up and live.
- Manage and update product data on-site, including titles, descriptions, imagery and attributes.
- Conduct regular site checks to ensure accuracy across product data, pricing, imagery and content, including pre- and post-publish validation.
- Monitor website performance using Shopify Analytics and GA, tracking key KPIs such as conversion rate, revenue, AOV, CTR and engagement.
- Produce regular reports with clear insights, highlighting key wins, issues and opportunities to improve trading performance and conversion.
- Analyse customer behaviour using tools such as heatmaps, funnels and session recordings to identify friction points and opportunities for improvement.
- Support A/B testing and assist in implementing onsite improvements to enhance UX and conversion.
- Assist in managing and optimising ecommerce-related third-party apps and integrations.
- Above all else we are looking for a collaborative and positive team player who is kind and caring.
- 2+ years’ experience in a similar ecommerce role.
- Hands-on experience managing product listings, uploads and merchandising on ecommerce platforms, preferably Shopify.
- Highly proficient in handling large data sets, including bulk product uploads and data management via CSV files, with strong Excel skills.
- Comfortable working in a fast-paced environment, managing multiple launches and updates.
- Experience with A/B testing and CRO.
- Experience working with AI-based tools or a curiosity to explore and apply AI within ecommerce.
- Private medical insurance.
- Staff Discount.
- Flexible start and finish times.
- Free on-site parking.
- Company events.
Ecommerce Executive employer: 33mm
Contact Detail:
33mm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Executive
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your ecommerce projects, data analysis, or any A/B testing you've done. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly through our website and express your interest. Sometimes, the best opportunities come from a simple message.
✨Tip Number 4
Prepare for interviews by brushing up on your knowledge of tools like Shopify Analytics and GA. Be ready to discuss how you've used data to improve performance in past roles. Confidence in your expertise can really set you apart!
We think you need these skills to ace Ecommerce Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Ecommerce Executive role. Highlight your experience with product catalogue management, data handling, and any relevant tools like Shopify. We want to see how your skills match what we're looking for!
Showcase Your Data Skills: Since this role involves a lot of data management, be sure to showcase your proficiency with CSV files and Excel. Mention any specific projects where you’ve successfully managed large data sets or improved performance through data analysis.
Highlight Team Collaboration: We’re all about teamwork here at StudySmarter! Make sure to include examples of how you've worked with cross-functional teams in the past. This could be anything from coordinating product launches to collaborating on marketing campaigns.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at 33mm
✨Know Your Ecommerce Stuff
Make sure you brush up on your ecommerce knowledge, especially around product management and data handling. Familiarise yourself with Shopify and CSV file management, as these are key to the role. Being able to discuss your past experiences with these tools will show you're ready to hit the ground running.
✨Show Off Your Analytical Skills
Prepare to talk about how you've used analytics in previous roles. Be ready to discuss specific KPIs you've tracked, like conversion rates or AOV, and how you've used that data to make decisions. This will demonstrate your ability to contribute to trading performance right from the start.
✨Be a Team Player
Since this role involves working closely with various teams, highlight your collaborative experiences. Share examples of how you've worked with merchandising or marketing teams in the past to align on launches or campaigns. This will show that you understand the importance of teamwork in achieving ecommerce success.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills, especially regarding customer behaviour and site performance. Think of specific challenges you've faced and how you overcame them, particularly in relation to improving user experience or optimising product visibility. This will showcase your proactive approach to enhancing the ecommerce channel.