Core Ops - Equity Trade Operations Analyst

The Equity Trade Operations Analyst works as part of a global team performing and reviewing exception handling across all accounts and products. The role involves analyzing exceptions, determining appropriate corrective actions, and implementing solutions while continuously improving processes.

Responsibilities

• Analyze exceptions across all accounts and products, assess impact, and determine appropriate resolution actions.
• Apply judgment to resolve exceptions and implement timely solutions, with oversight from the Lead Analyst when necessary.
• Identify, recommend, and implement continuous improvement initiatives and lead small to moderately sized internal or external projects.
• Provide oversight of daily production and delivery of work, ensuring exceptions for the assigned area of focus are identified, assessed, and resolved.
• Act as a technical subject‑matter expert for the assigned area and provide guidance on exception handling.
• Collaborate with other Equity Operations departments—legal & compliance, trading, core operations, and vendors—to diagnose and resolve issues.
• Perform and monitor complex operational duties for investment vehicles servicing institutional, retail, and high‑net‑worth distribution channels.
• Handle trade confirmation, processing, settlement, and claims for global equity markets.
• Participate in continuous improvement activities related to operational efficiency and risk mitigation.

Qualifications

• Strong analytical and problem‑solving capabilities with the ability to assess issues, identify potential solutions, and implement changes that achieve tangible business outcomes.
• Proactive identification of opportunities and drive of implementation with appropriate oversight.
• Ability to lead and effectively manage process and procedural changes, applying a global mindset.
• Self‑driven and able to independently manage workload to meet target outcomes.
• Strong business acumen and the ability to anticipate and understand business needs.
• Excellent written and verbal communication skills, including the ability to explain the rationale behind decisions to senior stakeholders and leadership.
• Collaborative mindset, working effectively with internal and external stakeholder groups and building strong working relationships.
• Appetite for shaping and delivering continuous improvement activity and driving toward effective outcomes.
• In-depth knowledge of the technology applications needed to support the business and the ability to quickly assimilate Capital Group‑specific institutional practices and knowledge.
• Demonstrates commitment to Capital Group’s Core Values and embraces an inclusive environment of diversity of thought.

Benefits

• Competitive base salary, annual performance bonus, and profitability bonus.
• Company‑funded retirement contribution of 15% of eligible earnings.
• Health benefits, generous paid time off, flexible work options, 2‑for‑1 matching charitable gifts, and access to on‑demand professional development resources.

We are an equal‑opportunity employer. Our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender identity), pregnancy, childbirth and related medical conditions, age, disability, genetic information, marital status, sexual orientation, citizenship status, medical condition, military or veteran status, and other characteristics protected by federal, state or local law.