At a Glance
- Tasks: Support sales teams and enhance customer experience through effective communication and order processing.
- Company: Join a reputable publishing company with a strong focus on customer satisfaction.
- Benefits: Gain valuable experience, develop skills, and enjoy a collaborative work environment.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Be the vital link between sales and customers, making a real difference in their experience.
- Qualifications: Strong organisational skills and effective communication abilities are essential.
The predicted salary is between 30000 - 40000 £ per year.
3310 John Wiley & Sons Ltd. is seeking an Assistant in Sales Operations based in Oxford, England. This role acts as a vital link between sales teams and customers, providing essential administrative support to enhance sales processes. The ideal candidate should have strong organizational skills and the ability to communicate effectively in a fast-paced environment.
Responsibilities include:
- Managing customer inquiries
- Processing orders
- Maintaining customer information accuracy in Salesforce
Join us to contribute to the customer experience and sales efficiency.
Global Sales Operations & Customer Support Coordinator in Oxford employer: 3310 John Wiley & Sons Ltd.
At John Wiley & Sons Ltd., we pride ourselves on fostering a collaborative and dynamic work environment in Oxford, where every team member plays a crucial role in enhancing customer experiences. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for career advancement, ensuring that you can thrive both personally and professionally. Join us and be part of a company that values innovation, teamwork, and the pursuit of excellence in sales operations.
Contact Details:
3310 John Wiley & Sons Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Global Sales Operations & Customer Support Coordinator in Oxford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at John Wiley & Sons Ltd. on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to sales operations and customer support. We can help you with mock interviews to boost your confidence and nail those responses!
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've managed customer inquiries or streamlined processes in the past. We want to see how you can enhance sales efficiency!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Global Sales Operations & Customer Support Coordinator in Oxford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your organisational skills and any relevant experience in sales operations or customer support. We want to see how you can contribute to enhancing our sales processes!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your communication skills can help us in a fast-paced environment.
Showcase Your Salesforce Knowledge:If you've got experience with Salesforce, make it known! Mention any specific tasks you've handled that relate to maintaining customer information accuracy, as this is key for us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at 3310 John Wiley & Sons Ltd.
✨Know Your Salesforce
Since the role involves maintaining customer information accuracy in Salesforce, make sure you brush up on your Salesforce knowledge. Familiarise yourself with its features and functionalities, and be ready to discuss how you've used it or similar tools in past roles.
✨Show Off Your Organisational Skills
This position requires strong organisational skills, so prepare examples that showcase your ability to manage multiple tasks efficiently. Think of times when you successfully juggled various responsibilities and how you prioritised them to meet deadlines.
✨Communicate Like a Pro
Effective communication is key in a fast-paced environment. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to refine your responses and ensure you come across as confident and articulate.
✨Understand the Customer Experience
As this role contributes to enhancing the customer experience, research what makes a great customer journey. Be prepared to discuss how you can improve customer interactions and support sales processes, showing that you’re not just about the numbers but also about building relationships.
