At a Glance
- Tasks: Manage and grow a portfolio of Pharma and Veterinary accounts with strategic planning.
- Company: Join Wiley, a leader in the publishing industry with a commitment to diversity.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to represent the company at industry events.
- Why this job: Make a real impact by driving revenue and building strong client relationships.
- Qualifications: Experience in account management and a consultative sales approach is essential.
The predicted salary is between 38500 - 56567 £ per year.
Role Overview
6–10 Month Fixed Term Contract. The Account Manager is responsible for managing and retaining a portfolio of Pharma and Veterinary accounts, driving revenue growth through strong relationship management, strategic account planning, and a consultative sales approach.
Responsibilities
- Manage a portfolio of approximately 100–200 accounts, owning revenue targets and renewal performance.
- Develop and execute strategic account plans, setting clear objectives and evolving strategies throughout the year.
- Analyse customer usage data and performance trends to monitor account health and address risks proactively.
- Lead renewals and renegotiations, ensuring compliance and managing associated documentation.
- Identify and drive cross‑selling opportunities aligned to institutional research needs.
- Research customer organisations to understand priorities and tailor solutions accordingly.
- Build and maintain strong relationships with key stakeholders across client organisations.
- Deliver data‑driven negotiations to achieve successful commercial outcomes.
- Maintain accurate CRM records and provide regular forecasting updates.
- Collaborate with cross‑functional teams including Customer Success, Sales Operations, and Editorial.
- Represent the business at relevant industry conferences and events.
- Act as a key point of contact for agency partners, maintaining regular communication.
Qualifications
- Proven experience managing strategic accounts and consistently hitting sales targets.
- Experience in complex, consultative sales environments.
- Strong ability to understand institutional research and teaching needs.
- Demonstrated success in identifying and converting cross‑selling opportunities.
- Excellent written communication skills, particularly via email.
- Ability to manage your own book of business independently.
- Track record of exceeding revenue targets using a consultative sales approach.
- Growth mindset with a strong focus on revenue generation.
Required Qualifications
- Bachelor’s degree (or equivalent experience).
- Relevant experience in account management or sales.
Nice to Have
- Experience using Salesforce or similar CRM systems.
- Familiarity with sales methodologies.
- Strong and professional LinkedIn presence.
Salary Range
38,500 GBP to 56,567 GBP.
Account Manager (Pharma) in Oxford employer: 3310 John Wiley & Sons Ltd.
Wiley is an exceptional employer that fosters a dynamic work culture, prioritising employee growth and development within the Pharma sector. With a strong focus on strategic account management, employees benefit from a collaborative environment that encourages innovation and cross-functional teamwork, all while enjoying competitive salaries and comprehensive support for professional advancement.
Contact Details:
3310 John Wiley & Sons Ltd. Recruitment Team
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