Head of Customer Experience Research & Insights

Head of Customer Experience Research & Insights

Full-Time No working from home possible
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3310 John Wiley & Sons Ltd. is seeking a Lead Research Specialist to own the customer experience research agenda. This role involves designing and managing customer insight programs to inform enterprise-wide decisions and enhance the customer experience.

Qualified candidates should possess deep expertise in research methodologies and a commitment to insight quality. The role offers a competitive salary between £58,400 and £84,333, along with a comprehensive benefits package.

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Contact Details:

3310 John Wiley & Sons Ltd. Recruitment Team