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- Tasks: Connect with patients and guide them through their healthcare journey.
- Company: Join 32Co, a pioneering HealthTech company transforming patient care.
- Benefits: Impactful work, career growth, birthday off, and team perks.
- Other info: Collaborative environment with opportunities for innovation and improvement.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: People-focused, resilient, organised, and eager to learn.
The predicted salary is between 30000 - 40000 £ per year.
At 32Co, we’re on a mission to revolutionise healthcare by empowering generalist clinicians to deliver specialist care to millions of people. Imagine being able to go to your local healthcare professional and get the quality of specialist healthcare normally reserved for Harley Street. 32Co is building the latest AI technology to make this a reality, starting in two multi‑billion dollar markets. Backed by Tier 1 investors from day one, Balderton Capital, we’re rapidly expanding our operations across the UK and beyond.
The role involves building a patient growth engine from the ground up. You will be one of the first people patients speak to on their Sleep journey, connecting with inbound leads quickly, having warm and purposeful conversations, and converting interest into action. This is a high-volume, high-energy role, working with genuinely motivated patients who already want help with their sleep.
What you'll do:
- Own the patient journey from first contact through to booked appointment.
- Lead fast, high-quality conversations that build trust and drive action.
- Keep your patient pipeline flowing - from new leads to follow-ups and re‑engagements.
- Contribute to experiments, messaging tests, and playbook development.
- Closely monitor your results, identify opportunities for improvement and propose strategies to increase conversions.
Who you are:
- People-focused: You listen carefully, build rapport easily, and can clearly explain processes.
- Resilient and proactive: You stay positive when conversations don’t lead to immediate bookings.
- Organised and accountable: You manage multiple patient conversations responsibly.
- Collaborative: You work closely with clinicians and internal teams.
- Curious and improvement-driven: You look for ways to improve communication with patients.
Able to commute to our London (Hoxton) office on Monday, Wednesday, and Friday.
Why you’ll love working here:
- See your work translate into real‑world impact - help change lives every day.
- Build the future of HealthTech - tackle multi‑billion dollar challenges.
- Accelerate your career - take on new challenges and grow alongside a high‑performing team.
- Join a company backed by top VCs with a multicultural, ambitious, and high‑calibre team.
- Enjoy a birthday day off - because no one should work on their birthday!
- Team perks, including regular team lunches, quarterly socials and an annual retreat.
Commercial Associate employer: 32Co
Contact Detail:
32Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Associate
✨Tip Number 1
Get to know the company inside out! Research 32Co's mission and values, and think about how your skills can help them revolutionise healthcare. This will not only boost your confidence but also show your genuine interest during conversations.
✨Tip Number 2
Practice your pitch! You’ll be having warm conversations with patients, so make sure you can clearly explain how you can help them on their sleep journey. Role-play with a friend or in front of a mirror to nail that delivery.
✨Tip Number 3
Stay organised! Use tools like HubSpot to manage your pipeline effectively. Keeping track of your leads and follow-ups will ensure you don’t miss any opportunities and can engage with patients at the right time.
✨Tip Number 4
Be proactive in seeking feedback! After your conversations, ask for input from your team on how you can improve. This shows you're committed to growth and helps you refine your approach to converting interest into appointments.
We think you need these skills to ace Commercial Associate
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and our mission at 32Co.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Commercial Associate role. Mention specific aspects of the job description that excite you and how you can contribute to our patient growth engine.
Showcase Your People Skills: Since this role is all about connecting with patients, emphasise your ability to build rapport and communicate effectively. Share examples of how you've successfully engaged with others in previous roles or experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to make a real impact in healthcare!
How to prepare for a job interview at 32Co
✨Know the Mission
Before your interview, dive deep into 32Co's mission to revolutionise healthcare. Understand how empowering generalist clinicians can change lives and be ready to discuss how you can contribute to this vision.
✨Showcase Your People Skills
As a Commercial Associate, you'll be engaging with patients regularly. Prepare examples of how you've built rapport in past roles or experiences. Highlight your ability to listen and make others feel heard, as this will be crucial in your conversations.
✨Be Ready for High Energy
This role is all about fast-paced, high-quality conversations. Practice articulating your thoughts clearly and concisely. You might want to simulate a few quick-fire conversations to get comfortable with the flow and pace expected.
✨Demonstrate Organisational Skills
You'll need to manage multiple patient conversations and keep track of your pipeline. Bring examples of how you've successfully managed tasks or projects in the past. Show that you're proactive and can handle a busy workload without letting anyone slip through the cracks.