At a Glance
- Tasks: Coordinate support services and enhance customer experiences in a fast-paced fintech environment.
- Company: Join Mantle Services, a revolutionary pensions software company transforming the industry.
- Benefits: Enjoy a dynamic work culture with opportunities for career growth and development.
- Other info: Exciting challenges await in a rapidly growing fintech business.
- Why this job: Be part of an innovative team reshaping pensions technology and making a real impact.
- Qualifications: Strong relationship-building skills and ability to manage multiple stakeholders.
The predicted salary is between 30000 - 32000 £ per year.
About Us
Mantle Services isn't just your average pensions software company - we're a game-changer! From revolutionising Pension Administration to mastering Asset Liability Management, we're rewriting the rules. Originally born to serve 3173 Group, we've broken free, soaring into the realm of blue-chip clients and growing companies. Our cutting-edge solutions leave legacy systems in the past, delivering exactly what schemes and advisers crave in today's fast-paced world.
We're on the hunt for a Support Operations Coordinator to join our fintech revolution. Get ready for a rollercoaster ride of innovation and challenge as we redefine the future of pensions technology! Our unique approach to the provision of services has resulted in rapid growth over the last few years. Joining us as a Support Operations Coordinator will give the opportunity to work in an exciting fintech business that will provide challenging and interesting work to allow our staff to build rewarding careers.
About You
You will be joining a small but dedicated team focused on improving, automating and growing our support service. Our goal is to create positive customer experiences while delivering support in the most efficient and effective way possible. This is not a traditional service desk role. You do not need a technical support background. Instead, we're looking for someone who excels at building relationships, coordinating activity across multiple stakeholders and keeping things moving in a fast-paced environment.
You will act as the central point of coordination between our clients and internal Subject Matter Experts (SMEs), ensuring support requests are progressed efficiently, expectations are managed effectively and customers receive an exceptional service experience.
Support Operations Coordinator TLNT1_NI in Belfast employer: 3173 Company Limited
At Mantle Services, we pride ourselves on being a pioneering force in the pensions software industry, offering our employees a vibrant work culture that fosters innovation and collaboration. As a Support Operations Coordinator, you'll be part of a dynamic team dedicated to enhancing customer experiences while enjoying ample opportunities for professional growth in a rapidly expanding fintech environment. With our commitment to employee development and a focus on meaningful work, joining us means becoming part of a forward-thinking company that values your contributions and supports your career journey.
