At a Glance
- Tasks: Deliver first- and second-line technical support across the 3173 Group.
- Company: 3173 is a privately owned UK firm specialising in pensions with multiple offices across the UK.
- Benefits: Focus on staff well-being while delivering great service profitably.
- Other info: Role involves working with internal stakeholders and third-party suppliers.
- Why this job: Join a team committed to balancing responsibility with freedom and flexibility.
- Qualifications: Experience in end-user computing and Microsoft 365 services is essential.
The predicted salary is between 30000 - 40000 £ per year.
About Us
3173 is a privately owned UK firm of pensions experts with clients throughout the UK, serviced from offices in London, Belfast, Glasgow, Manchester, Birmingham, Bristol and Leeds. The 3173 Group of companies includes Dalriada Trustees Limited (Dalriada), one of the UK’s largest professional pension scheme trustee companies. We believe that this emphasis sets us apart from our competitors. We are defined by our ethos and by our goal: Our ethos is an individual and collective commitment achieved through carefully balancing responsibility with freedom and flexibility, all of which is underpinned by a willingness to work interdependently. When we get this balance right, it is how we do our best work. We look after our staff first and foremost, but for a commercial purpose, which is to deliver great service profitably. By focusing on our goal, we provide the best outcomes for pension scheme members, trustees, and employers.
About You
The Support Analyst delivers first- and second-line technical support across the 3173 Group, enabling colleagues to work efficiently and securely. The role covers end-user computing, Microsoft 365 services, identity and access management, device provisioning, joiner/mover/leaver processes, and day-to-day technical troubleshooting. The IT Support Analyst works closely with internal stakeholders and third-party suppliers to meet service levels and continuously improve the user experience.
Responsibilities
IT Support Analyst TLNT1_NI in Belfast employer: 3173 Company Limited
3173 Group operates from various UK cities, including London and Manchester. They prioritise employee well-being and provide a supportive environment for professional growth. Their mission focuses on delivering excellent outcomes for pension scheme members and employers.
