At a Glance
- Tasks: Lead the design and implementation of innovative D365 CE and Power Platform solutions.
- Company: Join Avanade, Microsoft’s #1 partner, known for innovation and excellence.
- Benefits: Competitive salary, professional development, and a culture of mentorship.
- Other info: Dynamic work environment with opportunities for career growth and learning.
- Why this job: Shape the future of businesses with cutting-edge technology and impactful solutions.
- Qualifications: Experience in D365 CE and Power Platform, strong leadership and stakeholder management skills.
The predicted salary is between 70000 - 90000 £ per year.
At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success.
As a Customer Engagement Solution Architect, you will be a trusted advisor to clients, leading the design and implementation of complex Microsoft Dynamics 365 Customer Engagement (CE) and Power Platform solutions. You will work closely with stakeholders to define solution architecture, ensure alignment with business needs, and drive digital transformation strategies. This role provides the opportunity to work for Microsoft’s #1 partner, with a focus on innovation, leadership, and delivering high-impact solutions.
Key Responsibilities- Lead solution architecture design for D365 CE and Power Platform implementations, ensuring alignment with business goals and technical best practices.
- Work closely with clients, business stakeholders, and technical teams to define solution roadmaps and architecture blueprints.
- Provide leadership and guidance on best practices for enterprise CRM solutions, integrations, security, and governance.
- Design complex integrations between D365 CE, Power Platform, and third-party applications using Azure Integration Services, Dataverse, and APIs.
- Oversee technical delivery, ensuring solutions are scalable, high‑performing, and aligned with Microsoft best practices.
- Lead architecture governance and provide oversight on solution design, development, and deployment.
- Support pre‑sales activities, including solution demonstrations, proposal writing, and client presentations.
- Mentor and coach technical teams, fostering a culture of innovation and excellence.
- Stay updated on Microsoft’s latest innovations and contribute to internal knowledge‑sharing initiatives.
- Proven experience as a Solution Architect for Microsoft Dynamics 365 CE and Power Platform solutions.
- Deep expertise in D365 CE modules (Sales, Customer Service, Marketing, Field Service) and Power Platform (Power Apps, Power Automate, Power Virtual Agents, Power BI).
- Strong background in enterprise architecture, integration patterns, and cloud technologies (Azure, Dataverse, API management).
- Experience with security, compliance, and governance best practices in Dynamics 365 and Power Platform.
- Ability to translate business requirements into scalable technical architectures.
- Excellent stakeholder management and leadership skills, with the ability to influence decision‑making.
- Familiarity with DevOps, CI/CD, and ALM best practices for Power Platform solutions.
- Strong problem‑solving skills and ability to lead technical discussions.
- Microsoft certifications are highly desirable.
D365 CRM Solution Architect employer: 3004 Avanade UK Limited Company
At Avanade, we pride ourselves on being a leading employer that champions innovation and professional growth. Our collaborative work culture fosters creativity and empowers employees to take ownership of their projects, while our strong partnership with Microsoft ensures access to cutting-edge technology and resources. With a commitment to mentorship and continuous learning, we provide numerous opportunities for career advancement in a dynamic environment that values diversity and inclusion.
Contact Details:
3004 Avanade UK Limited Company Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land D365 CRM Solution Architect
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even just grab a coffee with someone who works at Avanade. Building relationships can open doors that a CV just can't.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share your experiences with D365 CE and Power Platform, and how you've tackled challenges in the past. Let them see the real you and your problem-solving skills in action.
✨Tailor Your Approach
Before any interview, do your homework on Avanade and their projects. Tailor your discussions to show how your expertise aligns with their goals. This shows you're not just another candidate; you're genuinely interested in being part of their team.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Avanade family.
We think you need these skills to ace D365 CRM Solution Architect
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the D365 CRM Solution Architect role. Highlight your expertise in Dynamics 365 CE and Power Platform, and don’t forget to mention any relevant projects you've led!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Be sure to connect your experience with our focus on innovation and leadership.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex challenges in previous roles. We love seeing candidates who can think critically and lead technical discussions, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at 3004 Avanade UK Limited Company
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of D365 CE modules and the Power Platform. Be ready to discuss specific features, benefits, and how they can solve business problems. This will show that you're not just familiar with the tools, but that you can leverage them effectively.
✨Showcase Your Solution Architecture Skills
Prepare to talk about your past experiences in designing and implementing solutions. Have examples ready that demonstrate your ability to align technical architecture with business goals. This is your chance to shine as a trusted advisor!
✨Engage with Stakeholders
Practice how you would communicate with various stakeholders. Think about how you can influence decision-making and ensure alignment with business needs. Role-playing these scenarios can help you feel more confident during the actual interview.
✨Stay Updated on Microsoft Innovations
Familiarise yourself with the latest updates and innovations from Microsoft. Being able to discuss recent developments shows your commitment to continuous learning and your passion for the industry, which can set you apart from other candidates.