Customer Identity and Access Management (CIAM) Consultant - London

Customer Identity and Access Management (CIAM) Consultant - London

Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Design and implement secure CIAM solutions for clients, enhancing user experience.
  • Company: Join a leading consultancy known for innovative digital identity solutions.
  • Benefits: Enjoy 25 days of vacation, private medical insurance, and extra leave for charity work.
  • Other info: Flexible working environment with opportunities for professional growth and client engagement.
  • Why this job: Make a real impact by driving innovation in customer identity and access management.
  • Qualifications: Experience with CIAM platforms and strong understanding of IAM concepts required.

The predicted salary is between 60000 - 80000 £ per year.

As a CIAM Consultant, you will:

  • Partner with clients to design and implement secure, seamless Customer Identity & Access Management (CIAM) solutions.
  • Translate business and customer experience needs into scalable technical designs supporting millions of users.
  • Collaborate with cross‑functional teams—engineers, architects, and business stakeholders—to deliver impactful digital identity solutions.
  • Advise clients on CIAM best practices, regulatory requirements, and emerging identity trends.
  • Drive innovation by exploring modern authentication approaches (e.g., biometrics, passwordless, AI‑driven fraud detection) to enhance user trust and security.
  • Contribute to complex digital identity and IAM programmes, working across global teams and diverse industry sectors.
  • Support internal initiatives, shaping CIAM offerings, innovation, and go‑to‑market strategies across the practice.

Essential Skills

  • Strong understanding of Identity & Access Management (IAM) concepts, including authentication, authorisation, federation, and decentralised identity.
  • Hands‑on experience with CIAM platforms (e.g., Okta, ForgeRock, Ping Identity, Transmit, Azure AD B2C or similar).
  • Proven experience delivering technology solutions in consulting or client‑facing environments.
  • Ability to translate complex technical concepts into clear, business‑friendly language.
  • Understanding of data privacy regulations (e.g., GDPR, UK Data Protection Act) and their impact on customer identity solutions.
  • Strong analytical and problem‑solving skills, with the ability to assess challenges and propose effective solutions.
  • Well‑organised with the ability to manage and support delivery across multiple or complex workstreams.

Desirable Skills

  • Experience with modern identity and security approaches (e.g., Zero Trust, adaptive authentication, API security).
  • Familiarity with frameworks and standards (e.g., ISO27001, NIST, COBIT).
  • Experience integrating CIAM platforms into wider enterprise environments.
  • Exposure to cloud platforms, APIs, or directory services (e.g., Active Directory).
  • Strong stakeholder management skills and ability to build trusted client relationships.

Benefits

  • In addition to a competitive basic salary, you will receive an extensive benefits package which includes:
  • 25 days’ vacation per year.
  • Private medical insurance.
  • 3 extra days leave per year for charitable work of your choice.
  • Flexibility and mobility are required to deliver this role as there may be requirements to spend time on‑site with our clients and partners to enable delivery of the first‑class services we are known for.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law.

Customer Identity and Access Management (CIAM) Consultant - London employer: 3003 Accenture (UK) Limited Company

As a leading firm in the digital identity space, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to drive impactful solutions for clients. Located in London, our CIAM Consultants benefit from a competitive salary, extensive benefits including private medical insurance, and opportunities for professional growth through diverse projects across global teams. We are committed to inclusivity and support our team members with flexible working arrangements and additional leave for charitable initiatives, making us an excellent employer for those seeking meaningful and rewarding careers.

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Contact Details:

3003 Accenture (UK) Limited Company Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Identity and Access Management (CIAM) Consultant - London

Network Like a Pro

Get out there and connect with people in the CIAM space! Attend industry events, webinars, or even local meetups. The more you engage with others, the better your chances of landing that dream job.

Show Off Your Skills

When you get the chance to chat with potential employers, don’t hold back! Share your hands-on experience with CIAM platforms and how you've tackled challenges in past roles. Let them see the value you can bring to their team.

Tailor Your Approach

Every company is different, so make sure you tailor your conversations to fit their needs. Research their current CIAM solutions and think about how you can help them innovate or improve. This shows you're genuinely interested and ready to contribute.

Apply Through Our Website

Don’t forget to check out our website for the latest job openings! Applying directly through us not only streamlines the process but also gives you a better chance to stand out. We’re excited to see what you can bring to the table!

We think you need these skills to ace Customer Identity and Access Management (CIAM) Consultant - London

Identity & Access Management (IAM)
Authentication
Authorisation
Federation
Decentralised Identity
CIAM Platforms (e.g., Okta, ForgeRock, Ping Identity, Azure AD B2C)
Data Privacy Regulations (e.g., GDPR, UK Data Protection Act)

Some tips for your application 🫡

Tailor Your CV:Make sure your CV speaks directly to the CIAM Consultant role. Highlight your experience with IAM concepts and any hands-on work with CIAM platforms like Okta or Azure AD B2C. We want to see how your skills align with what we’re looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about CIAM and how you can contribute to our team. Don’t forget to mention any innovative solutions you've implemented in the past that relate to the job.

Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex challenges in previous roles. We love seeing analytical thinking in action, especially when it comes to delivering tech solutions in client-facing environments.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, you’ll find all the info you need about the role there!

How to prepare for a job interview at 3003 Accenture (UK) Limited Company

Know Your CIAM Stuff

Make sure you brush up on your Identity & Access Management (IAM) concepts. Understand the key terms like authentication, authorisation, and federation. Being able to discuss these confidently will show that you’re not just familiar with the jargon but can also apply it in real-world scenarios.

Showcase Your Hands-On Experience

Be ready to talk about your experience with CIAM platforms like Okta or Azure AD B2C. Prepare specific examples of how you've implemented these solutions in past roles. This will help demonstrate your practical knowledge and problem-solving skills.

Speak Their Language

When discussing technical concepts, remember to translate them into business-friendly language. Practice explaining complex ideas simply, as this will highlight your ability to communicate effectively with clients and stakeholders.

Stay Updated on Trends

Familiarise yourself with modern authentication approaches and emerging trends in CIAM, such as biometrics and AI-driven fraud detection. Showing that you’re aware of the latest innovations will position you as a forward-thinking candidate who can drive innovation in the role.