Accenture Song seeks a Customer Experience Insights Specialist Consultant to help clients connect digital and assisted channels, understand customer behaviour, and drive actionable improvements. You will lead analytical workstreams using Python, SQL and data visualization, and apply Generative AI to accelerate insights, while communicating complex results to senior stakeholders.
You will collaborate with service design, CRM, data and technology teams and contribute to the Song AI and Data
Customer Experience Insights Lead in City of London employer: 3003 Accenture (UK) Limited Company
Accenture is an exceptional employer, offering a vibrant work culture in London that champions innovation, diversity, and personal growth. Employees benefit from competitive salaries, generous leave policies, and comprehensive health and wellbeing support, all while working collaboratively to drive impactful change for clients. With a strong commitment to career development and a focus on creating 360Β° value, Accenture empowers its team members to thrive both professionally and personally.
Contact Details:
3003 Accenture (UK) Limited Company Recruitment Team