Agentic Strategy & Advisory Consultant

Agentic Strategy & Advisory Consultant – Song Service CL9 (London)

We are Accenture Song, the world’s largest tech‑powered creative group. For us, customer experience is not an add‑on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people’s lives better, more productive, and more meaningful. In this role you will support the shaping and delivery of AI strategy engagements, translating agentic capability into compelling business cases, measurable outcomes, and strategic roadmaps.

Responsibilities

• Support building AI strategies for clients.
• Contribute to business cases, value frameworks, and AI investment narratives.
• Conduct competitor analysis to inform AI strategy recommendations.
• Use data and business insights to identify value opportunities for clients, helping them track and realise benefits.
• Bridge business value and agentic capability, translating what AI can do into what the business should do.
• Support development of client‑facing materials including executive presentations, roadmaps, and proposals.
• Build AI fluency and advisory craft through immersion in live engagements.
• Own defined workstreams within strategy projects, from research and analysis through to client presentation.
• Create new insights for clients by interrogating data, building visualisations, and combining with business understanding to create compelling narratives.
• Support workshops, interviews, and co‑creation sessions with client stakeholders.
• Collaborate across Song teams to bring integrated perspectives into strategy work.
• Contribute to thought leadership, templates, and reusable assets in AI advisory.
• Actively develop your own AI and agentic knowledge by staying ahead of client inquiries.

Qualifications

• Professional experience in consulting, strategy, customer experience or digital transformation with a strong desire to specialise in AI advisory.
• Background in consulting, strategy, customer experience, digital transformation or a related field.
• Industry experience in Communications, Media, Banking, Public Service, Telco, Financial Services or Public Sector.
• Experience producing high‑quality analytical and strategic outputs; research, benchmarking, and presentations.
• Experience working with data to identify pain‑points, track performance and demonstrate value.
• Experience in creating business cases and understanding value‑tracking principles.
• Experience translating business priorities into AI strategies.
• Proven ability to work within cross‑functional teams and contribute to complex projects.
• Excellent written and verbal communication, able to structure complex ideas clearly.
• Proactive and self‑directed, able to manage your own workload and ask the right questions.
• Strong understanding of AI, Agentic AI, and how these capabilities scale across programmes.
• Aware of data structures, performance metrics, and value measurement.
• Experience with GenAI‑enabled services (e.g., conversational AI, agentic workflows).
• Experience with AI strategy and value measurement concepts.
• Experience with AI tools such as ChatGPT, Claude, Gemini, or Copilot.
• Data discovery and analysis of large data sets using SQL.
• Experience building experiences on conversational AI ecosystems such as GECX, Microsoft, Amazon Lex, PolyAI, Cervy, Sierra, Decagon, or Parloa.
• Leadership and consulting skills: strong analytical and problem‑solving capability, clear written and verbal communication, and ability to manage delivery within a project structure.
• Comfortable working in agile, fast‑moving consulting environments.
• Eagerness to build client‑facing skills and grow into an advisory role.
• Academic or professional work related to AI strategy, digital transformation or customer experience is an advantage.
• Evidence of AI fluency—personal projects, published writing, certifications, or experimentation.
• Data analysis beyond Excel—experience with visualisation tools, data querying or coding languages.

Benefits

• Competitive basic salary and annual performance bonus.
• Opportunities to acquire equity.
• 30 days of annual leave plus 3 extra volunteering days per year.
• Family‑friendly and flexible work policies.
• Attractive pension plan with financial wellbeing support.
• Private healthcare insurance and mental wellbeing support.
• Employee Assistance Programme, career development and counselling.
• Generous parental leave offerings.
• Flexibility and mobility required to meet client needs, including onsite work as necessary.

Equal Employment Opportunity Statement

Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.