Role: FM Account Manager Location: North West England Salary: Up to £70,000 + Car Allowance or EV salary sacrifice Contract: Permanent. Monday to Friday. The Opportunity 300 North are recruiting an experienced Account Manager on behalf of a leading national Facilities Management provider to oversee a portfolio of PFI schools across the North West. Reporting to the Operations Manager, the successful candidate will be responsible for operational and commercial performance, stakeholder relationships and the leadership of three direct reports. This is a highly visible, client-facing position requiring a robust, resilient and confident individual who can manage challenging relationships, influence senior stakeholders and maintain strong operational control. We are looking for someone who combines excellent interpersonal skills with commercial awareness, operational expertise and the confidence to make difficult decisions within a demanding PFI environment. Key Responsibilities Contract & Operational Management Oversee the operational and commercial performance of a portfolio of PFI schools. Ensure FM services are delivered in accordance with contractual obligations, KPIs and service standards. Directly manage and develop three direct reports, ensuring accountability and effective performance. Maintain oversight of statutory compliance, planned and reactive maintenance and lifecycle obligations. Identify operational risks, resolve challenges and drive continuous improvement. Work closely with the Operations Manager to achieve contractual and business objectives. Stakeholder & Relationship Management Act as a key contact for school leadership teams, local authorities, SPV representatives and contractual partners. Build and maintain productive relationships across a complex PFI stakeholder environment. Confidently manage challenging conversations, contractual disputes and escalations. Challenge constructively, negotiate effectively and establish clear boundaries when necessary. Manage difficult personalities and competing priorities while maintaining professional relationships. Ensure stakeholders receive clear communication and proactive contract management. Commercial & People Management Monitor contract budgets, financial performance, KPIs and potential deductions. Identify opportunities to improve efficiencies, manage commercial risks and protect profitability. Support contract variations, lifecycle planning and commercial negotiations. Lead, motivate and develop three direct reports and oversee wider operational team performance. Address underperformance confidently and establish clear expectations and accountability. Promote a positive, results-driven culture focused on service excellence. The Ideal Candidate We are seeking an established Account Manager, Senior Contract Manager or Operations Manager with a strong background in Facilities Management and demonstrable experience managing complex stakeholder relationships. Essential Experience & Skills Proven experience managing complex FM contracts, ideally within PFI/PPP environments. Experience within education, public-sector estates or comparable multi-stakeholder environments. Strong understanding of FM operations, contractual compliance, KPIs and commercial management. Previous experience managing direct reports and operational teams. Demonstrable ability to handle demanding clients, challenging personalities and difficult situations. Excellent communication, negotiation, influencing and conflict-resolution skills. Commercially astute, decisive and confident challenging senior stakeholders. Ability to take ownership of contract performance while working collaboratively with senior management. Why Apply? This is an excellent opportunity to take ownership of an established PFI schools portfolio within a leading national FM organisation. The position combines operational leadership, commercial responsibility and high-level stakeholder management, offering the opportunity to influence service delivery and develop strong contractual relationships. We are looking for someone who can build relationships without being afraid to challenge, lead people confidently and maintain control in a demanding operational environment
Account Manager in Warrington employer: 300 North Limited
Join a leading Facilities Management provider at a prestigious university campus in Stoke-on-Trent, where you will be part of a dedicated engineering team committed to excellence. Enjoy a competitive salary of £38,000 - £42,000, alongside excellent benefits and a stable, long-term contract that fosters professional growth through training and development opportunities. With a Monday to Friday working pattern and a supportive work culture, this role offers a meaningful chance to contribute to the safe and efficient operation of critical mechanical services in an educational environment.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Warrington
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like 300 North Limited, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Account Manager at 300 North Limited.
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at 300 North Limited
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
