Senior Facilities Contract Performance Manager
Senior Facilities Contract Performance Manager

Senior Facilities Contract Performance Manager

Norwich Full-Time 60000 - 65000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and manage a high-profile Facilities Management contract in healthcare.
  • Company: Join a leading organisation focused on operational excellence in healthcare facilities.
  • Benefits: Enjoy a competitive salary, excellent benefits, and genuine progression opportunities.
  • Why this job: Make a real impact in healthcare while developing your leadership skills in a dynamic environment.
  • Qualifications: Proven FM experience with strong contract management skills, ideally in PFI or healthcare.
  • Other info: This senior role offers the chance to influence key stakeholders and drive continuous improvement.

The predicted salary is between 60000 - 65000 £ per year.

Senior Facilities Contract Performance Manager Salary: £60,000 – £65,000 Location: Norfolk We are seeking a highly skilled Facilities Management professional to take on the role of Senior Contract Performance Manager, overseeing operational delivery and performance management on a large, complex healthcare contract. This is a senior leadership position requiring exceptional FM expertise, commercial awareness, and strong contract management skills, ideally within a PFI environment. The Role Lead the management of a high-profile Facilities Management contract, ensuring service delivery meets and exceeds KPIs and SLAs Oversee contract performance reporting, audits, and compliance checks to maintain operational excellence Utilise CAFM systems to analyse data, track performance, and support strategic decision-making for contract improvements Drive efficiencies and continuous improvement across hard and soft FM services, ensuring compliance with statutory, healthcare, and PFI requirements Act as a senior point of contact for client and stakeholder relationships, fostering collaboration and delivering service excellence Manage subcontractor performance, lifecycle planning, and operational transitions while maintaining commercial focus Support contract mobilisation, change management initiatives, and ongoing operational strategy development Provide leadership and direction to operational teams, ensuring clarity of objectives and consistent delivery against contract obligations Take responsibility for budget oversight, cost control, and delivering best value for both client and business What We’re Looking For Proven experience in Facilities Management with a strong track record in senior operational or contract management roles Significant background managing performance and compliance on large-scale FM contracts, ideally within PFI or healthcare sectors Hands-on experience with CAFM systems, reporting processes, and data analysis to support contract performance Excellent stakeholder engagement skills with the ability to influence at a senior level Commercially astute with experience managing budgets, KPIs, and delivering operational efficiencies Highly organised, analytical, and capable of managing complex contractual requirements in a fast-paced environment Package £60,000 – £65,000 Excellent benefits package Senior-level role with genuine progression opportunities This is a fantastic opportunity for a high-calibre FM professional with strong contract management and CAFM expertise to play a pivotal role in ensuring exceptional operational performance and compliance on a critical healthcare contract

Senior Facilities Contract Performance Manager employer: 300 North Limited

As a leading employer in the healthcare facilities management sector, we offer a dynamic work environment in Norfolk that prioritises employee growth and development. Our commitment to excellence is reflected in our comprehensive benefits package and a culture that fosters collaboration and innovation, making it an ideal place for professionals seeking to make a meaningful impact in their careers.
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Contact Detail:

300 North Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Facilities Contract Performance Manager

✨Tip Number 1

Network with professionals in the Facilities Management sector, especially those with experience in healthcare and PFI contracts. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the latest trends and challenges in the field.

✨Tip Number 2

Familiarise yourself with CAFM systems and data analysis techniques. Consider taking a short course or certification that focuses on these tools, as they are crucial for performance tracking and decision-making in this role.

✨Tip Number 3

Research the specific healthcare contract you would be managing. Understanding its history, current performance metrics, and stakeholder expectations will give you an edge in discussions during the interview process.

✨Tip Number 4

Prepare to discuss your previous experiences in managing large-scale FM contracts. Be ready to provide examples of how you've driven efficiencies, improved compliance, and engaged stakeholders effectively in past roles.

We think you need these skills to ace Senior Facilities Contract Performance Manager

Facilities Management Expertise
Contract Management Skills
Performance Management
CAFM Systems Proficiency
Data Analysis
Stakeholder Engagement
Commercial Awareness
Budget Management
KPI Monitoring
Operational Efficiency
Compliance Management
Leadership and Direction
Change Management
Organisational Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in Facilities Management, particularly in senior operational or contract management roles. Emphasise your achievements in managing performance and compliance on large-scale FM contracts, especially within PFI or healthcare sectors.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the specific requirements mentioned in the job description. Highlight your expertise in CAFM systems, stakeholder engagement, and budget management, and explain how these skills will contribute to the success of the contract.

Showcase Relevant Skills: In your application, clearly outline your skills related to contract performance reporting, audits, and compliance checks. Provide examples of how you have driven efficiencies and continuous improvement in previous roles, demonstrating your ability to meet and exceed KPIs and SLAs.

Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a senior leadership position.

How to prepare for a job interview at 300 North Limited

✨Showcase Your FM Expertise

Make sure to highlight your extensive experience in Facilities Management, particularly in senior operational or contract management roles. Be prepared to discuss specific examples of how you've successfully managed large-scale FM contracts, especially within the PFI or healthcare sectors.

✨Demonstrate Data Analysis Skills

Since the role involves utilising CAFM systems for data analysis, come ready to discuss your hands-on experience with these systems. Share examples of how you've used data to track performance and drive improvements in service delivery.

✨Engage with Stakeholders

Prepare to talk about your stakeholder engagement skills. Think of instances where you've influenced decisions at a senior level and fostered collaboration among teams. This will show your ability to manage client relationships effectively.

✨Discuss Budget Management

As budget oversight is crucial for this role, be ready to discuss your experience managing budgets and delivering operational efficiencies. Provide examples of how you've controlled costs while ensuring high-quality service delivery.

Senior Facilities Contract Performance Manager
300 North Limited
Location: Norwich
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