At a Glance
- Tasks: Manage service delivery across multiple sites and ensure operational excellence.
- Company: Award-winning Facilities Management business with a strong reputation.
- Benefits: Competitive salary, car allowance, 26 days holiday, and excellent benefits package.
- Other info: Customer-facing role with opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in service delivery.
- Qualifications: Experience in PFI and managing hard and soft FM services.
The predicted salary is between 48000 - 50000 € per year.
We are currently recruiting for an experienced PFI Service Delivery Manager to join an award-winning FM business across three sites in the Stoke-on-Trent area. This is an excellent opportunity for a commercially aware Facilities Management professional with strong PFI experience to manage service delivery across a multi-site contract environment.
The successful candidate will have experience managing both hard and soft FM services within a PFI environment. This role requires someone who can confidently oversee operational performance, maintain excellent stakeholder relationships, manage budgets and lifecycle works, and ensure KPI/SLA delivery across the contract.
This is a highly visible, customer-facing role where relationship management, commercial awareness, compliance, and service excellence are essential.
- £48,000 - £50,000 basic salary
- £6,000 car allowance or hybrid/electric vehicle options
- 26 days holiday
PFI Service Delivery Manager in Burnley employer: 300 North Limited
Join an award-winning Facilities Management company in Stoke-on-Trent, where we prioritise employee growth and a supportive work culture. With competitive salaries, a generous benefits package, and opportunities for professional development, we empower our team to excel in their roles while fostering strong relationships with stakeholders across multiple sites. Experience the unique advantage of working in a dynamic environment that values service excellence and compliance.
StudySmarter Expert Advice🤫
We think this is how you could land PFI Service Delivery Manager in Burnley
✨Tip Number 1
Network like a pro! Reach out to your connections in the Facilities Management sector, especially those with PFI experience. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Knowing their PFI contracts and service delivery strategies will help you stand out as a candidate who’s genuinely interested and informed.
✨Tip Number 3
Showcase your soft skills! As a PFI Service Delivery Manager, relationship management is key. Be ready to share examples of how you've built strong stakeholder relationships and delivered excellent service in past roles.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace PFI Service Delivery Manager in Burnley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the PFI Service Delivery Manager role. Highlight your experience in managing hard and soft FM services, and don’t forget to showcase your commercial awareness and relationship management skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific examples of how you've successfully managed service delivery in a PFI environment and how you’ve maintained excellent stakeholder relationships.
Showcase Your Achievements:When filling out your application, be sure to include quantifiable achievements. Whether it’s improving KPIs or managing budgets effectively, numbers speak volumes and can set you apart from other candidates.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at 300 North Limited
✨Know Your PFI Inside Out
Make sure you brush up on your knowledge of Private Finance Initiative (PFI) projects. Be ready to discuss specific examples from your past experience where you've successfully managed both hard and soft FM services in a PFI environment. This will show that you understand the nuances of the role.
✨Showcase Your Stakeholder Management Skills
Since this role is highly customer-facing, prepare to talk about how you've built and maintained strong relationships with stakeholders in previous positions. Think of specific instances where your relationship management led to improved service delivery or client satisfaction.
✨Demonstrate Commercial Awareness
Be prepared to discuss how you've managed budgets and lifecycle works in your previous roles. Highlight any experiences where your commercial awareness directly contributed to the success of a project or contract, as this is crucial for the PFI Service Delivery Manager position.
✨Prepare for KPI and SLA Discussions
Understand the key performance indicators (KPIs) and service level agreements (SLAs) relevant to the role. Be ready to share how you've ensured compliance and delivery against these metrics in your past roles, as this will be a significant part of your responsibilities.
