VodafoneThree Senior Account Director

As Senior Account Director at VodafoneThree, you will lead complex, multi-brand campaigns from brief to delivery, shaping integrated experiences across channels. You’ll build trusted relationships with senior brand stakeholders and guide the account team to meet commercial objectives. You’ll own high-quality briefs and manage scope and budgets, balancing demand with capacity. This role puts you at the heart of cross-functional delivery, contributing to a connected nation that includes diverse voices and inclusion.

Responsibilities

• Lead end-to-end delivery of major integrated campaigns across multiple channels and brand teams, embedding client KPIs into creative process.
• Maintain primary day-to-day client contact with senior stakeholders, translating priorities into clear direction for the agency team.
• Own the quality of briefs, challenging unclear or poorly grounded briefs before they reach creative, ensuring well-defined objectives.
• Balance client demand with available creative capacity, proactively identifying and addressing resourcing risks.
• Monitor budget health across accounts, flag variances and understand impact on commercial performance.
• Provide day-to-day guidance to account managers, sharing knowledge and supporting development of junior staff.
• Coordinate with creative, strategy, production and project management to ensure aligned, timely delivery and smooth handovers.
• Operate autonomously within defined parameters and escalate only when needed.
• Manage relationships with brand leads and marketing stakeholders across multiple business units, contributing to the function’s reputation.

Key requirements

• Proven experience in an AD or equivalent client leadership role within a creative, integrated or in-house agency environment.
• Strong track record of independently leading complex, multi-channel campaign delivery from brief to completion.
• Confident and credible in senior client environments with the ability to build lasting relationships and manage expectations.
• Commercially aware with experience budgeting and scoping across a portfolio of accounts.
• Experience guiding and developing junior account team members.
• Good understanding of integrated marketing, the creative development process and effective briefing of creative teams.
• Ability to manage competing priorities across multiple accounts in a fast-paced environment.

• Communication
• Relationship-building
• Commercial awareness
• Budget management
• Multi-channel campaign delivery
• Brief writing and brief management