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- Tasks: Lead a dynamic team to drive sales and lettings in the London property market.
- Company: Join a leading residential property business in Canary Wharf.
- Benefits: Competitive salary plus commission, with opportunities for growth and development.
- Other info: Exciting opportunity for motivated individuals ready to excel in property services.
- Why this job: Make an impact by leading a team and winning business in a fast-paced environment.
- Qualifications: Strong sales experience and leadership skills in residential property.
The predicted salary is between 35000 - 35000 £ per year.
Location: Canary Wharf, London
Salary: £35,000 basic + commission
Commission: Commission is calculated as 4% of the net sale fee for sales transactions, and 8% of the letting fee for lettings. Note that the 8% letting commission is based solely on the letting revenue and doesn't include references or admin fees.
Team: Managing 2 people
We’re working with a leading residential property business to hire a Client Services Team Leader for its London estate agency division. This is a brilliant opportunity for a motivated, target-driven property professional who enjoys winning business, developing people, and working in a fast-paced, phone-based sales environment.
You’ll lead a small client services team, focused on generating sales and lettings instructions across London. The role involves proactively contacting property owners and investors, converting inbound enquiries, identifying new opportunities within an existing database, and supporting your team to hit individual and collective targets.
Key responsibilities
- Lead and develop a team of 2, providing coaching, motivation, and regular performance reviews
- Generate appraisals and instructions for London sales and lettings offices
- Proactively contact property owners, including those currently marketed with other agents
- Convert prospective clients who have submitted enquiries
- Identify additional properties owned by existing clients to grow future income opportunities
- Maintain excellent client service standards and ensure full compliance
- Monitor team performance and support strategic planning to achieve revenue targets
About you
- Strong sales experience within residential property
- A proven track record of exceeding targets in a phone-based role
- Previous leadership or team management experience
- Good knowledge of the London property market
- Excellent written and verbal communication skills
- A proactive, resilient, and positive approach
- The ability to motivate others and lead by example
- High levels of integrity and professionalism
This would suit someone from a residential estate agency, client services, valuations, business development, or property sales background who is ready to lead a small team and play a key role in driving instruction growth.
To find out more, apply today or get in touch for a confidential conversation.
Client Services Team Lead in London employer: 2point0 Group
Contact Detail:
2point0 Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Team Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get that chance to chat with potential employers, make sure you can clearly articulate your experience and how it aligns with the role. Confidence is key, so rehearse until it feels natural.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of great roles waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Client Services Team Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Services Team Leader role. Highlight your sales experience and any leadership roles you've had. We want to see how you’ve exceeded targets in similar positions!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led teams and generated sales in the past. We love a good story!
Show Off Your Knowledge: Demonstrate your understanding of the London property market in your application. Mention any relevant trends or insights that could impress us. It shows you’re not just applying for any job, but this one specifically!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at 2point0 Group
✨Know Your Numbers
Make sure you’re familiar with the key metrics related to sales and lettings in the residential property market. Brush up on your understanding of commission structures, like the 4% and 8% mentioned in the job description, so you can discuss how you’ve successfully navigated similar targets in your previous roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams. Think about specific situations where you motivated your team or helped them exceed their targets. This will demonstrate your ability to manage and develop a small team effectively.
✨Research the Company
Dive into the company’s background and its position in the London property market. Understanding their values and recent achievements will help you tailor your responses and show genuine interest during the interview.
✨Practice Your Communication
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video recordings to refine your delivery and ensure you come across as professional and engaging.