At a Glance
- Tasks: Manage daily operations and support a dynamic estate agency team in Kensington.
- Company: Premium estate agency located in the heart of Kensington, London.
- Benefits: Competitive salary with commission, plus opportunities for professional growth.
- Other info: Perfect for detail-oriented individuals who thrive under pressure and enjoy teamwork.
- Why this job: Join a fast-paced environment and make a real impact in the property sector.
- Qualifications: Experience in office management or administration, ideally in property or professional services.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an experienced and highly organised Office Manager to join our Kensington estate agency office on a full-time basis. Supporting a premium residential business, this is a fast-paced and varied role suited to someone who thrives on keeping operations running smoothly and professionally.
This role is a great fit for an experienced administrator or office manager with property, estate agency, or professional services experience, who pays close attention to detail, has a polished style, and is proactive.
The role
As Office Manager, you will be responsible for the smooth day-to-day running of the Kensington office. You will play a key role in maintaining high service standards, supporting compliance processes, and ensuring the team has everything needed to deliver an outstanding client experience.
Key responsibilities
- Manage the daily running of the Kensington office to ensure a seamless, professional environment in line with premium brand standards
- Provide administrative support to the estate agency team, including diary management, meeting coordination, client documentation, and marketing materials
- Oversee reception, visitor management, and client hospitality
- Obtain AML documentation from landlords and carry out AML checks using Thirdfort
- Send terms and conditions to clients
- Maintain digital filing systems, document retention, and confidentiality protocols
- Create new property instructions and manage remarketing activity
- Book new marketing materials
- Check key compliance documentation including GSCs, EPCs, EICRs, landlord licensing, and Land Registry
- Manage and update online portals including Rightmove, Zoopla, and OnTheMarket
- Support teams in delivering exceptional client service at all times
About you
- Proven experience in office management or senior administration
- Background in property, estate agency, or professional services is highly desirable
- Exceptional organisational skills with strong attention to detail
- Excellent written and verbal communication skills
- Calm, professional, and confident under pressure
- Able to manage multiple priorities and competing demands in a fast-paced environment
- A proactive and solutions-focused mindset
- Discreet and professional when handling confidential information
- Strong team player, able to work with different personalities and styles
- Advanced skills in MS Word, Excel, PowerPoint, and Outlook
Desirable experience
- Knowledge of the London prime property market
- Experience using property software or CRM systems such as RADAR
- Understanding of estate agency operations and compliance requirements
Salary and benefits
Basic salary: £30,000 OTE: circa £40,000
If you are a polished, capable Office Manager looking for your next opportunity in a high-end London property environment, we would love to hear from you.
StudySmarter Expert Advice🤫
We think this is how you could land Office Manager in Kensington
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like 2point0 Group.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like 2point0 Group? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit 2point0 Group's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Office Manager in Kensington
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Office Manager role at 2point0 Group, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at 2point0 Group
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where 2point0 Group operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to 2point0 Group. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at 2point0 Group.
