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- Tasks: Lead a dynamic team to drive sales and lettings in the London property market.
- Company: Join a leading residential property business in Canary Wharf.
- Benefits: Competitive salary plus commission, with opportunities for growth and development.
- Other info: Exciting opportunity for motivated individuals ready to excel in property services.
- Why this job: Make an impact by leading a team and winning business in a fast-paced environment.
- Qualifications: Strong sales experience and leadership skills in residential property.
The predicted salary is between 35000 - 35000 £ per year.
Location: Canary Wharf, London
Salary: £35,000 basic + commission
Commission: Commission is calculated as 4% of the net sale fee for sales transactions, and 8% of the letting fee for lettings. Note that the 8% letting commission is based solely on the letting revenue and doesn't include references or admin fees.
Team: Managing 2 people
We’re working with a leading residential property business to hire a Client Services Team Leader for its London estate agency division. This is a brilliant opportunity for a motivated, target-driven property professional who enjoys winning business, developing people, and working in a fast-paced, phone-based sales environment.
You’ll lead a small client services team, focused on generating sales and lettings instructions across London. The role involves proactively contacting property owners and investors, converting inbound enquiries, identifying new opportunities within an existing database, and supporting your team to hit individual and collective targets.
Key responsibilities
- Lead and develop a team of 2, providing coaching, motivation, and regular performance reviews
- Generate appraisals and instructions for London sales and lettings offices
- Proactively contact property owners, including those currently marketed with other agents
- Convert prospective clients who have submitted enquiries
- Identify additional properties owned by existing clients to grow future income opportunities
- Maintain excellent client service standards and ensure full compliance
- Monitor team performance and support strategic planning to achieve revenue targets
About you
- Strong sales experience within residential property
- A proven track record of exceeding targets in a phone-based role
- Previous leadership or team management experience
- Good knowledge of the London property market
- Excellent written and verbal communication skills
- A proactive, resilient, and positive approach
- The ability to motivate others and lead by example
- High levels of integrity and professionalism
This would suit someone from a residential estate agency, client services, valuations, business development, or property sales background who is ready to lead a small team and play a key role in driving instruction growth.
To find out more, apply today or get in touch for a confidential conversation.
Client Services Team Lead in City of London employer: 2point0 Group
Contact Detail:
2point0 Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Team Lead in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property industry and let them know you're on the hunt for a new role. You never know who might have the inside scoop on opportunities that aren't advertised.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to showcase your sales experience and leadership skills. Make sure you can clearly explain how you've exceeded targets in the past.
✨Tip Number 3
Stay proactive! Don’t just wait for job offers to come to you. Reach out to companies you admire, even if they’re not actively hiring. A well-timed email can open doors and show your enthusiasm for their team.
✨Tip Number 4
Apply through our website! We’ve got loads of great roles waiting for talented individuals like you. Plus, applying directly shows your interest and commitment to joining our awesome team.
We think you need these skills to ace Client Services Team Lead in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Services Team Leader role. Highlight your sales experience and any leadership roles you've had, especially in residential property. We want to see how you’ve exceeded targets and motivated teams!
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've led teams and generated sales in a fast-paced environment. Let your personality shine through – we love a bit of enthusiasm!
Showcase Your Knowledge of the London Market: Demonstrate your understanding of the London property market in your application. Mention any trends or insights you have that could benefit our team. This shows us you’re not just applying for any job, but you’re genuinely interested in this one!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it makes things easier for both of us!
How to prepare for a job interview at 2point0 Group
✨Know Your Numbers
Make sure you’re familiar with the key metrics related to sales and lettings in the residential property market. Be ready to discuss your past achievements, like exceeding targets or generating significant revenue, as this will show your potential employer that you can deliver results.
✨Showcase Your Leadership Skills
Since this role involves managing a small team, be prepared to share examples of how you've successfully led and motivated others in the past. Think about specific situations where you provided coaching or support to help your team achieve their goals.
✨Research the Company
Take some time to understand the company’s position in the London property market. Familiarise yourself with their values, recent achievements, and any challenges they might be facing. This knowledge will help you tailor your answers and demonstrate your genuine interest in the role.
✨Prepare Questions
Interviews are a two-way street, so come armed with thoughtful questions about the team dynamics, company culture, and growth opportunities. This not only shows your enthusiasm for the role but also helps you assess if the company is the right fit for you.