At a Glance
- Tasks: Build strong relationships with clients and drive account growth in the property sector.
- Company: A growing property services business supporting estate agents across England and Wales.
- Benefits: Competitive salary, uncapped commission, and support from an experienced team.
- Other info: Join a vibrant team and help make property transactions smoother and less stressful.
- Why this job: Make a direct impact on client success and company growth in a dynamic environment.
- Qualifications: Experience in account management and a passion for building client relationships.
The predicted salary is between 42750 - 52250 £ per year.
Our client is a growing property services business that supports estate agents, brokers and other property professionals across England and Wales.
The company helps its partners keep property transactions moving through proactive support, trusted third-party services and clear communication, making the moving process faster, smoother and less stressful.
As the client base continues to grow, the business is looking for an additional Account Manager to strengthen client relationships, increase engagement and create opportunities for long-term growth.
The Role
Are you a natural relationship builder who thrives on helping clients grow and spotting opportunities others miss?
We're looking for an ambitious Account Manager to join the team.
This is a commercially focused role where you'll be responsible for nurturing long-term client relationships, maximising client retention, and driving revenue growth across an existing portfolio.
If you're motivated by building strong partnerships, retaining customers, and growing accounts, we'd love to hear from you.
Key Responsibilities
- Manage a portfolio of estate agency clients, acting as their primary point of contact and trusted business partner.
- Build strong, long-term relationships with key stakeholders, ensuring clients receive exceptional service and support.
- Develop a deep understanding of each client's business goals, challenges, and growth ambitions.
- Proactively identify opportunities to increase account value through additional services, increased usage and strategic account development.
- Drive client retention by maintaining regular contact, conducting account reviews, and ensuring clients continue to see value from our partnership.
- Monitor account health and engagement levels, taking early action to strengthen relationships and reduce the risk of churn.
- Work closely with internal teams to ensure client expectations are exceeded and issues are resolved quickly and effectively.
- Create and deliver account plans that support both client success, retention and commercial growth objectives.
- Gather client feedback and market insight to help shape future service improvements and business opportunities.
- Support the sales process by creating compelling success stories, case studies, testimonials, and recommendations that showcase our impact.
About You
- You have proven experience managing and developing client relationships in an account management, customer success, or business development role.
- You genuinely enjoy building relationships and becoming a trusted adviser to your clients.
- You have a strong commercial mindset and a track record of growing revenue within existing accounts.
- You understand that retention and account growth go hand in hand and know how to balance both successfully.
- You're proactive, organised, and comfortable managing multiple client relationships at once.
- You can confidently engage with decision-makers and influence positive outcomes.
- You're motivated by targets and enjoy identifying opportunities to create additional value for both clients and the business.
- We’re specifically looking for someone based in the South of England, so that you can benefit from building face to face relationships with your clients.
- What Success Looks Like
- Building strong, long-term relationships with your clients.
- Delivering exceptional client retention by proactively identifying risks, solving challenges and ensuring clients continue to see value from our partnership.
- Growing revenue across your portfolio through increased engagement and strategic account development.
- Creating and executing account plans that unlock opportunities for both clients and the business.
- Consistently achieving commercial targets whilst delivering an outstanding client experience.
Why Join?
You’ll be joining a growing, ambitious business that plays a vital role in helping property transactions complete more smoothly.
You’ll receive a competitive salary, uncapped commission, support from an experienced team, and the opportunity to make a direct impact on the company’s growth within the property sector.
If this sounds exciting to you, and you’ve got the relevant experience, we would love to hear from you.
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Account Manager employer: 2point0 Group
Otis is an exceptional employer that prioritises a culture of safety, ethics, and innovation, making it an ideal workplace for those seeking meaningful careers. Located in the vibrant heart of London, employees benefit from a dynamic work environment, ample growth opportunities, and a commitment to professional development. Join us to be part of a global team that values talent and fosters a supportive atmosphere for success.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at 2point0 Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including 2point0 Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for 2point0 Group:When writing your cover letter, make sure to tailor your message specifically for 2point0 Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at 2point0 Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show 2point0 Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show 2point0 Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with 2point0 Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.