At a Glance
- Tasks: Manage and optimise IT infrastructure, ensuring security and performance of critical systems.
- Company: Join a leading financial institution with a focus on innovation and excellence.
- Benefits: Attractive salary, comprehensive health benefits, and opportunities for professional growth.
- Other info: Collaborative culture with a commitment to continuous learning and development.
- Why this job: Be at the forefront of technology in a dynamic environment that values your expertise.
- Qualifications: Proven experience in IT infrastructure management and strong leadership skills.
The predicted salary is between 63000 - 77000 £ per year.
About the Role
We are seeking an experienced and highly motivated Senior IT Infrastructure professional to oversee, manage, and continuously improve our client’s IT infrastructure, enterprise systems, network environment, and end-user computing services.
The successful candidate will ensure the availability, security, performance, and resilience of critical business systems while leading technical teams and supporting key stakeholders across the organisation.
This role requires a strong blend of technical expertise, leadership capability, operational excellence, and stakeholder management skills, within a complex enterprise environment that includes financial, trading, and treasury systems.
Key Responsibilities
- Infrastructure & Systems Management
- Administer, maintain, and optimise Windows and Linux server environments
- Manage VMware virtualised infrastructure (v Sphere 8 and above)
- Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication
- Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments
- Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE)
- Support endpoint DLP, SIEM, and security monitoring tools (e. g. Splunk, Tenable)
- Manage patching processes using Manage Engine Patch Manager Plus
- Support Microsoft 365 services and related cloud technologies
- Demonstrate in-depth understanding of cybersecurity principles and practice
- Monitor system performance, capacity, availability, and infrastructure health
- Ensure compliance with IT governance, security policies, and operational standards
- End-User Computing & Branch Support
- Provide advanced desktop, laptop, printer, and mobile device (i OS) support, including for branch offices
- Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems
- Manage OS deployment, imaging, image creation, maintenance, and software packaging
- Administer Active Directory (AD), Group Policy Objects (GPOs), user provisioning, and NTFS permissions
- Support Microsoft 365 applications including Outlook, Teams, One Drive, and Share Point
- Resolve technical incidents and service requests in line with agreed SLAs
- Enterprise Applications & Financial Systems Support
- Support and administer business-critical applications, including Bloomberg FXT, Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, and COP
- Support enterprise file synchronisation and replication solutions (e. g. Syncovery, SFTP)
- Networking
- Configure and support Cisco switches and routers
- Administer Forti Gate firewall environments
- Apply strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, routing, and connectivity troubleshooting
- Monitor network performance, availability, and security posture
- Security & Endpoint Management
- Support vulnerability management using tools such as Tenable
- Manage security monitoring and log analysis tools (e. g. Splunk)
- Perform SSL/TLS certificate lifecycle management using Open SSL
- Create and manage CSRs, certificate chains, and private keys
- Ensure adherence to cybersecurity policies, standards, and regulatory requirements
- Support physical access control systems (e. g. Paxton)
- Governance, Documentation & Process Improvement
- Develop, maintain, and enforce IT policies, standards, and operational procedures
- Produce system architecture diagrams, technical documentation, SOPs, and performance reports
- Identify and drive opportunities for automation and service improvement
- Support technology planning, infrastructure modernisation, and transformation initiatives
- Data Integrity & Privacy Compliance
- Ensure all data worked on and/or shared with internal/external clients is accurate, complete, and maintained in line with the organisation’s data quality standards
- Handle all data in strict alignment with GDPR principles
- Escalate any suspected data breaches or privacy issues to the DPO promptly and without delay
- Ensure data-sharing requests are discussed with the relevant Head of Department/DPO, with prior authorisation given in line with GDPR and departmental SOPs
- Raise data incidents in line with the Incident Reporting SOP and elevate to the DPO promptly
- Collaborate with the DPO on Data Protection Impact Assessments when introducing new systems or processes, to ensure privacy risks are mitigated at the outset
- Ensure all departmental processing activities align with GDPR and other relevant local privacy laws
- Deliver accurate management information within agreed deadlines
- People & Performance Management
- Support the Head of Department in fostering a culture of accountability, collaboration, professionalism, and continuous learning, ensuring staff development aligns with departmental objectives
- Complete mandatory training and maintain appropriate levels of competence
- Contribute to the collection of quality data (BAU and CETs) linked to staff KPIs, supporting further training and development
- Complete all mandatory training within set deadlines
- Work with the Head of Department to identify relevant training needs for the role
- Accurately and promptly report and log absence in HR systems, ensuring conduct and performance standards are met
- Complete assigned annual and ad-hoc performance reviews in line with company procedure (including during probationary periods)
- Report any concerns or work-related matters to the Head of Department, General Manager, or HR as appropriate
- Regulatory Compliance
- Comply with all applicable individual conduct rules (including FCA Conduct Rules, relevant regulations, and company policies and procedures), specifically:
- Act with integrity
- Act with due skill, care and diligence
- Be open and cooperative with the FCA, the PRA, and other regulators
- Pay due regard to the interests of customers and treat them fairly
- Observe proper standards of market conduct
- Act to deliver good outcomes for retail customers
- Adhere to the highest standards of corporate governance and behaviour applicable to a financial institution regulated by the PRA and FCA
- Consistently display honesty, professionalism, respect, openness, integrity, competence, and financial soundness
- Support internal and external audit teams as required
- #J-18808-Ljbffr
Senior IT Infrastructure Engineer employer: 2mrw Group
Join a leading financial services organisation that prioritises innovation and employee development in a dynamic and highly regulated environment. As an Infrastructure Engineer, you'll benefit from a collaborative work culture that encourages mentorship and professional growth, while playing a crucial role in maintaining critical technology platforms. With access to cutting-edge technologies and a commitment to security and reliability, this is an excellent opportunity for those looking to make a meaningful impact in the fintech sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Infrastructure Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what 2mrw Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges 2mrw Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at 2mrw Group!
✨Direct Apply to 2mrw Group
Let's not forget to apply directly through the 2mrw Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior IT Infrastructure Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at 2mrw Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at 2mrw Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at 2mrw Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
